Assistant Revenue Manager Hilton San Francisco Union Square

EOE/AA/Disabled/Veterans

What are we looking for

Since being founded in 1919 Hilton has been a leader in the hospitality industry. Today Hilton remains a beacon of innovation quality and success. This continued leadership is the result of our Team Members staying true to our Vision Mission and Values. Specifically we look for demonstration of these Values:

• Hospitality - Were passionate about delivering exceptional guest experiences.
• Integrity - We do the right thing all the time.
• Leadership - Were leaders in our industry and in our communities.
• Teamwork - Were team players in everything we do.
• Ownership - Were the owners of our actions and decisions.
• Now - We operate with a sense of urgency and discipline

In addition we look for the demonstration of the following key attributes:

• Quality
• Productivity
• Dependability
• Customer Focus
• Adaptability

What will it be like to work for Hilton

Hilton is the leading global hospitality company spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century Hilton has offered business and leisure travelers the finest in accommodations service amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And our amazing Team Members are at the heart of it all!

What are the benefits of working with Hilton

Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment thanks to innovative programs and benefits such as:

• Access to pay when you need it through DailyPay
• Medical Insurance Coverage for you and your family
• Mental health resources including Employee Assistance Program
• Best-in-Class Paid Time Off (PTO)
• Go Hilton travel program: 100 nights of discounted travel
• Parental leave to support new parents
• Debt-Free Education: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education including: college degrees and professional certifications*
• 401K plan and company match to help save for your retirement
• Hilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount
• Career growth and development
• Team Member Resource Groups
• Recognition and rewards programs

* Available benefits may vary depending upon property-specific terms and conditions of employment.

Pay Rate:The pay rate for this role is $29.00-$31.25 per hour and is based on applicable and specialized experience and location.

#LI-JS3

The Hilton San Francisco Union Square is looking for an Assistant Revenue Manager! Find our downtown San Francisco hotels in the center of it all. Powell Street station and the cable car turnaround are one block from our property. Close to our property you will also find San Franciscos top attractions. Our Hilton Union Square property has 1921 guest rooms. If you have the drive and passion to provide an exceptional level of security and safety for the guests and employees of our hotel this is the position for you.

What will I be doing
As the Revenue Manager you will supply critical analysis on the effect of short-range decisions effecting occupancy average rate and rooms profit goals within the current 53-week (Netrez/OnQ PMS) period. Analysis of city events and activities and to project the effect of opportunities they create. Monitor competitive analysis. Specifically you would be responsible for performing the following tasks to the highest standards:

Manage and maintain group and transient inventory controls:

• Daily review and implementation of room accommodation and rate inventory controls in Netrez / OnQ PMS and OnQ RMS. Includes weekly implementation of roll-in controls

• Ensure group inventory and cut-off dates are managed according to demand

• Implement all blackout dates in Netrez / OnQ and review monthly to determine if adjustments are needed

• Work with Director of Front Office to ensure that sellout strategies are in place and OnQ PMS / Netrez are balanced daily
• Ensure OnQ FMS and General Ledger are balanced daily as it relates to past actuals

Develop monitor and adjust sales and pricing strategies:

• Conduct a weekly Revenue Management Meeting where the appropriate booking period is evaluated for proper rate and availability control
• Provide a synopsis of results vs. decision from the previous week and lead discussion on future issues such as booking pace pricing strategies marketing opportunities and the competitive environment
• Daily review of Delphi/DMPE reports: GRC Backlog Report (monthly) Daily Transaction reports and Overrides report. Address concerns and action plans with Director of Sales
• Develop annual transient pricing. Ensure pricing is consistent in all distribution channels (Netrez/OnQ PMS GDS Internet)

Provide critical analysis of strategies room statistics and demand factors:

• Review end of month rooms statistics reports including FMS Monthly Revenue Management Reports STAR HILSMART Key Hotel Marketing Reports Report of Operations and provide critical analysis on performance vs. forecasts and results of implemented strategies
• Conduct displacement analysis of group business as needed to determine impact potential business will have on RevPAR
• Review all tentative and definite group bookings to ensure that they support implemented strategies
• Complete weekly booking pace reports and analysis on pace recommending strategy changes when needed
• Analyze past and present trends and make recommendations for future strategies

Forecasting:

• Prepare all Weekly Monthly Rolling Forecasts and Annual Budget using OnQ RMS Excel OnQ FMS Delphi/DMPE and Netrez/OnQ PMS

Competitive and Demand Analysis:

• Review all competitive shops on a consistent basis (at least once per week) and identify selling strategies and market trends
• Review Demand calendars convention calendars and city event calendars to keep abreast of all demand generators
• Maintain historical data on events and performance on any promotions during these demand-generating events