German Customer Service Representative
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Job Location:
Monthly Salary:
Posted on:
4 hours ago
Vacancies:
1 Vacancy
Job Summary
Consumer Electronics / Remote Greece
Join a leader in the consumer electronics industry as a Customer Service Representative. Provide exceptional support to customers in German and English while enjoying a dynamic remote-friendly work environment. This is an excellent opportunity to grow professionally and gain international experience.
Key Responsibilities:
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Deliver outstanding customer service via phone email and chat
- Assist customers with product-related issues troubleshooting and warranty claims
- Provide accurate product information to help customers make informed decisions
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Resolve complaints professionally and proactively
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Collaborate with internal teams to escalate and resolve issues
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Participate in training and feedback sessions to improve service quality
Schedule & Compensation:
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Schedule: MondaySunday 09:0021:00 (rotational shifts)
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Salary: 1300 gross/month Monthly Bonus up to 150
- Training: 11 full working days fully paid
Relocation Support:
All expenses covered flight hotel stay and real estate agency fee
250 relocation allowance real estate agency fee (if relocating independently)
Requirements:
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German (C1) Native-level fluency
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English (B2) Intermediate communication skills
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Strong verbal and written communication
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Customer-focused and proactive problem-solving skills
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Team player with ability to take ownership of tasks
- Previous experience in customer service or related field is a plus not mandatory
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Must provide a birth certificate for employment documentation
Benefits:
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Healthcare benefits and discounts on products and services
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Free online Greek language courses
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Access to modern office spaces with relaxing break areas
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Great Place to Work certified company promoting diversity and inclusion
- Special events community involvement and social responsibility initiatives
Why This Job Stands Out:
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Remote work flexibility
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Full training and continuous learning opportunities
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Inclusive company culture with work-life balance
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Performance-based bonuses
Hiring Process:
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Submit your application
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Complete a German & English language proficiency test
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Interview rounds with the client
Key Skills
- Typing
- Data Entry
- Customer Service
- Basic Math
- Computer Skills
- Windows
- Banking
- Upselling
- Pricing
- Sanitation
- Cash Handling
- Stocking
