Customer Advisor

Athens - Greece

Monthly Salary: Not Disclosed

Posted on: Yesterday

Vacancies: 1 Vacancy

Job Summary

Top Talent Recruitment is working with a leading Outsourcing/BPO company that is looking to recruit a German speaking Customer Advisor for their office in Athens Greece.

Position: Customer Advisor

Location: Athens Greece

Work model: Hybrid

Employment type: Full-time

Remuneration: Base salary

DUTIES AND RESPONSIBILITIES:

Manage incoming customer calls and inquiries efficiently
Identify and assess customer needs to ensure high levels of satisfaction
Build strong sustainable relationships through open and interactive communication
Provide accurate and complete information using the appropriate tools and systems
Meet individual and team performance targets including case handling quotas
Maintain clear records of customer interactions accounts and documentation
Follow established communication procedures guidelines and policies.

REQUIREMENTS:

Native/fluent in German both verbal and written (C2 level). Fluent in English (minimum C1 level)
Strong customer orientation with a commitment to delivering excellent service.
Proven contact handling and customer communication skills.
Excellent verbal communication skills including active listening and adaptability to different personalities.
Strong PC skills and general computer literacy.
Fast learner with strong comprehension abilities.
Good MS Office skills are an advantage.
Ability to multitask prioritize and manage time effectively.
Team-oriented mindset with the ability to collaborate effectively.
Previous experience in customer support or client service is a plus.

BENEFITS:

Comprehensive initial training and and guidance to make sure youre well prepared and comfortable at a new workplace
Support from colleagues with coaching and mentoring opportunities
Health and Wellbeing initiatives

To apply for this position and to explore many other exciting opportunities visit and apply through our career page: Gross 1300 up to 15% bonus pm

start date: 5/4/2026

Reimbursement of flight ticket (up to 300) and transportation from airport (up to 50)
4 weeks paid Airbnb accommodation
Assistance with finding permanent accommodation
Relocation Cash bonus: 100 in Meal Voucher Visa Card after the completion of 1 month
Administrative support.

Mon - Fri 09-20

Top Talent Recruitment is working with a leading Outsourcing/BPO company that is looking to recruit a German speaking Customer Advisor for their office in Athens Greece. Position: Customer Advisor Location: Athens Greece Work model: Hybrid Employment type: Full-time Remuneration: Base salary DUT...