Remote Croatian-Speaking Junioe Customer Support

Sofia - Bulgaria

Monthly Salary: Not Disclosed

Posted on: 3 hours ago

Vacancies: 1 Vacancy

Job Summary

About the Role

We are seeking a Croatian-speaking Customer Support Specialist to join an international service team based in this role you will support customers via phone chat and email providing professional and friendly assistance resolving inquiries and ensuring customer satisfaction.

This is an exciting opportunity to join a globally recognized company receive full support and training and grow in a multicultural environment.

Key Responsibilities

Provide customer support in Croatian and English
Handle inquiries via phone email and live chat
Troubleshoot issues and provide accurate information
Ensure a high level of customer satisfaction
Maintain detailed and accurate customer records
Collaborate with internal departments to resolve cases efficiently

Requirements

Native or Fluent Croatian
Good command of English
Strong communication and interpersonal skills
Customer-service mindset & problem-solving ability
Ability to work rotational shifts including weekends
Comfortable working in a fast-paced environment

Benefits

14 salaries per year
(12 monthly Easter bonus Summer & Christmas split bonus)
Private Health & Life insurance
Performance bonus (as per project policy)
Fully paid training & continuous learning opportunities
Supportive international work culture

About the Role We are seeking a Croatian-speaking Customer Support Specialist to join an international service team based in this role you will support customers via phone chat and email providing professional and friendly assistance resolving inquiries and ensuring customer satisfaction. This is a...