INT-6F53911

The Network Engineer II coordinate and facilitate onsite support to any network and systems related concerns and issues. He/she is responsible of maintaining the systems availability and reliability.

• You’ll be interacting with key players such as C-level executives from enterprise-level organizations which can expand your skills and network.
• Making sound decision-making and flexibility to ensure team dynamics and productivity.
• Hybrid work setup
• Competitive salary and benefits
• HMO free dependent
• Access to KMCs exclusive pantry (MadMax Coffee Fresh Fridge)
• Diverse learning & growth opportunities
• Accessible Cloud HR platform (Sprout)
• Above standard leaves

Acknowledge assigned service requests incidents or queries via Service Desk according to SLA.

.

Provide Level 1 2 & 3 Technical support (Physical Configuration and Project Management Support).

.

Respond and own until resolution of hardware or software problems.

.

Network implementations and troubleshooting.

.

Document Method of Procedures for Maintenance of Hardware and Software initiatives.

.

Assist OSS to perform duties as assigned.

.

Interface with Network Operations Center (NOC) and Service Desk (SD) during Critical Events and Outages.

.

Handles Network related project implementation

.

Provide Escalation Support to immediate superior.

.

Attends internal/client meetings

At least 2 years experienced in Networking CCNA.

.

Knowledgeable in desktop support network setup and troubleshooting.

.

Knowledge in IP Address Classes and Subnetting VLAN STP Routing Protocols IP Telephony Dynamic routing protocols such as RIP OSPF EIGRP BGP and QoS.

.

Knowledgeable in Ethereal and Wireshark applications

.

Experienced in WAN LAN and WLAN Technologies.

Educational background in Networking / Computer related course with Cisco Dell Sonicwall and Juniper fundamentals.

.

Networking standards and/or related degree with at least 2 years experienced.

.

Must be an excellent communicator/facilitator; ability to interface with clients at all level

.

Knowledge in handling Networking Protocols. Such as: VLAN STP Routing Protocols IP Telephony and QoS.

.

Networking and MS Office Skills.

.

Knowledge in OSI Model – Layer 1 through 7