Sales Coordinator

Showboat Hotel & Island Waterpark

Job Location:

Atlantic City, NJ - USA

Hourly Salary: USD 44000 - 52000

Posted on: 15 hours ago

Vacancies: 1 Vacancy

Job Summary

Summary of Position

Responsible for supporting the hotels group sales team by coordinating administrative sales and event-related tasks. This role acts as a key liaison between sales managers clients and hotel departments to ensure group bookings meetings and events are accurately planned and smoothly executed.

Organizational Relationships

Reports to:	Director of Sales and/or General Manager
Supervises:	NA

Qualifications and Skills

Must be 18 years of age or older

Strong organizational and time-management skills
Excellent written and verbal communication skills
Proficiency in Microsoft Office (Word Excel Outlook)
Familiarity with hotel sales or property management systems is a plus

Attention to detail
Multitasking in a fast-paced environment
Customer-service focused mindset
Professional communication and follow-up
Team-oriented with a positive attitude

Work flexible schedule including nights weekends and/or holidays as needed

Education and Experience

High School diploma or equivalent (college coursework in hospitality or business preferred)
12 years of experience in hospitality sales support or administrative roles preferred

Duties and Responsibilities

Prospect business through carious efforts (online social networking tools and techniques outside sales calls marketing mailings referrals etc.) to maximize revenue meet/exceed goals
Prepare and distribute group contracts proposals and confirmations
Coordinate group room blocks meeting space and event details
Enter and maintain accurate booking information in the sales/property management system
Track group rooming lists deposits and payment schedules
Communicate group details to internal departments (management company front desk housekeeping banquet catering)
Assist with site inspections and client communications
Manage group billing setup and assist with final invoices
Maintain organized sales files and reports
Handle client inquiries and provide excellent customer service

Perform other duties as assigned by management.

Showboat Core Values

Demonstrates Showboats core values in the performance of position responsibilities:

1) Friendly Focused we are committed to creating a fun environment that embraces families and children of all ages.

2) Kindness Focused we demonstrate kindness in everything we do seeking to uplift and support all of those around us.

3) Team Spirit we foster a respectful workplace where team members work together to exceed our guests expectations.

4) Hearts that Serve we are driven by a passion to bring joy and happiness to the guests that we serve.

5) Take Ownership we take full responsibility for our actions and the resulting outcomes embracing personal accountability.

Essential Functions

The ability to attend work predictably and regularly and to be punctual.
The ability to work varying schedules including evenings weekends holidays and extended hours as business operations dictates
The ability to read and understand documents drawings and instructions (whether presented in written oral diagram or schedule form).
The ability to work with mathematical concepts and to apply concepts to practical situations.
The ability to work cooperatively with others.
The ability to deal politely and professionally with customers and coworkers.
The ability to perform several tasks at once.
The ability to follow directions or instruction.
The ability to use a computer to communicate create and access information.
The ability to lift and move 25 pounds.
The ability to sit/stand/bend/stretch etc.
The ability to use hands to finger handle or feel and reach with the hands and arms

Physical Demands

Constantly occupation requires this activity more than 66% of the time (5.5 hours/day)

Frequently occupation requires this activity from 33% to 66% of the time (2.5 5.5 hours/day)

Occasionally occupation requires this activity up to 33% of the time (0 2.5 hrs./day)

Not Applicable activity is not applicable to this occupation.

Physical Demands

Stand	Constantly	x	Frequently		Occasionally	Not Applicable
Walk	Constantly	x	Frequently		Occasionally	Not Applicable
Sit	Constantly	x	Frequently		Occasionally	Not Applicable
Handling/Fingering	Constantly	x	Frequently		Occasionally	Not Applicable
Reach Outward	Constantly	x	Frequently		Occasionally	Not Applicable
Reach Above Shoulder	Constantly		Frequently	x	Occasionally	Not Applicable
Climb	Constantly		Frequently	x	Occasionally	Not Applicable
Crawl	Constantly		Frequently	x	Occasionally	Not Applicable
Squat or kneel	Constantly		Frequently	x	Occasionally	Not Applicable
Bend	Constantly		Frequently	x	Occasionally	Not Applicable

Lift/Carry

10 lbs. or less	Constantly	Frequently	x	Occasionally		Not Applicable
11 to 20 lbs.	Constantly	Frequently	x	Occasionally		Not Applicable
21 to 50 lbs.	Constantly	Frequently	x	Occasionally		Not Applicable
51 to 100 lbs.	Constantly	Frequently		Occasionally	x	Not Applicable
Over 100 lbs.	Constantly	Frequently		Occasionally	x	Not Applicable

Push/Pull

12 lbs. or less	Constantly	Frequently	x	Occasionally		Not Applicable
13 to 25 lbs.	Constantly	Frequently	x	Occasionally		Not Applicable
26 to 40 lbs.	Constantly	Frequently	x	Occasionally		Not Applicable
41 to 100 lbs.	Constantly	Frequently		Occasionally	x	Not Applicable

Environmental Factors

Extreme Cold (non-weather)	Constantly	Frequently		Occasionally	x	Not Applicable
Extreme Heat (non-weather)	Constantly	Frequently		Occasionally	x	Not Applicable
Loud Noise Level	Constantly	Frequently	x	Occasionally		Not Applicable

Other

Ability to Read	x	Constantly	Frequently	Occasionally	Not Applicable
Ability to Speak English	x	Constantly	Frequently	Occasionally	Not Applicable
Ability to Understand Verbal Directions	x	Constantly	Frequently	Occasionally	Not Applicable
Ability to Report to Work Regularly	x	Constantly	Frequently	Occasionally	Not Applicable
Ability to Report to Work on Time	x	Constantly	Frequently	Occasionally	Not Applicable
Ability to Work Safely	x	Constantly	Frequently	Occasionally	Not Applicable

Required Experience:

Summary of PositionResponsible for supporting the hotels group sales team by coordinating administrative sales and event-related tasks. This role acts as a key liaison between sales managers clients and hotel departments to ensure group bookings meetings and events are accurately planned and smoothl...

Summary of Position

Organizational Relationships

Reports to:	Director of Sales and/or General Manager
Supervises:	NA

Qualifications and Skills

Must be 18 years of age or older

Strong organizational and time-management skills
Excellent written and verbal communication skills
Proficiency in Microsoft Office (Word Excel Outlook)
Familiarity with hotel sales or property management systems is a plus

Attention to detail
Multitasking in a fast-paced environment
Customer-service focused mindset
Professional communication and follow-up
Team-oriented with a positive attitude

Work flexible schedule including nights weekends and/or holidays as needed

Education and Experience

High School diploma or equivalent (college coursework in hospitality or business preferred)
12 years of experience in hospitality sales support or administrative roles preferred

Duties and Responsibilities

Prospect business through carious efforts (online social networking tools and techniques outside sales calls marketing mailings referrals etc.) to maximize revenue meet/exceed goals
Prepare and distribute group contracts proposals and confirmations
Coordinate group room blocks meeting space and event details
Enter and maintain accurate booking information in the sales/property management system
Track group rooming lists deposits and payment schedules
Communicate group details to internal departments (management company front desk housekeeping banquet catering)
Assist with site inspections and client communications
Manage group billing setup and assist with final invoices
Maintain organized sales files and reports
Handle client inquiries and provide excellent customer service

Perform other duties as assigned by management.

Showboat Core Values

Demonstrates Showboats core values in the performance of position responsibilities:

1) Friendly Focused we are committed to creating a fun environment that embraces families and children of all ages.

2) Kindness Focused we demonstrate kindness in everything we do seeking to uplift and support all of those around us.

3) Team Spirit we foster a respectful workplace where team members work together to exceed our guests expectations.

4) Hearts that Serve we are driven by a passion to bring joy and happiness to the guests that we serve.

5) Take Ownership we take full responsibility for our actions and the resulting outcomes embracing personal accountability.

Essential Functions

The ability to attend work predictably and regularly and to be punctual.
The ability to work varying schedules including evenings weekends holidays and extended hours as business operations dictates
The ability to read and understand documents drawings and instructions (whether presented in written oral diagram or schedule form).
The ability to work with mathematical concepts and to apply concepts to practical situations.
The ability to work cooperatively with others.
The ability to deal politely and professionally with customers and coworkers.
The ability to perform several tasks at once.
The ability to follow directions or instruction.
The ability to use a computer to communicate create and access information.
The ability to lift and move 25 pounds.
The ability to sit/stand/bend/stretch etc.
The ability to use hands to finger handle or feel and reach with the hands and arms

Physical Demands

Constantly occupation requires this activity more than 66% of the time (5.5 hours/day)

Frequently occupation requires this activity from 33% to 66% of the time (2.5 5.5 hours/day)

Occasionally occupation requires this activity up to 33% of the time (0 2.5 hrs./day)

Not Applicable activity is not applicable to this occupation.

Physical Demands

Stand	Constantly	x	Frequently		Occasionally	Not Applicable
Walk	Constantly	x	Frequently		Occasionally	Not Applicable
Sit	Constantly	x	Frequently		Occasionally	Not Applicable
Handling/Fingering	Constantly	x	Frequently		Occasionally	Not Applicable
Reach Outward	Constantly	x	Frequently		Occasionally	Not Applicable
Reach Above Shoulder	Constantly		Frequently	x	Occasionally	Not Applicable
Climb	Constantly		Frequently	x	Occasionally	Not Applicable
Crawl	Constantly		Frequently	x	Occasionally	Not Applicable
Squat or kneel	Constantly		Frequently	x	Occasionally	Not Applicable
Bend	Constantly		Frequently	x	Occasionally	Not Applicable

Lift/Carry

10 lbs. or less	Constantly	Frequently	x	Occasionally		Not Applicable
11 to 20 lbs.	Constantly	Frequently	x	Occasionally		Not Applicable
21 to 50 lbs.	Constantly	Frequently	x	Occasionally		Not Applicable
51 to 100 lbs.	Constantly	Frequently		Occasionally	x	Not Applicable
Over 100 lbs.	Constantly	Frequently		Occasionally	x	Not Applicable

Push/Pull

12 lbs. or less	Constantly	Frequently	x	Occasionally		Not Applicable
13 to 25 lbs.	Constantly	Frequently	x	Occasionally		Not Applicable
26 to 40 lbs.	Constantly	Frequently	x	Occasionally		Not Applicable
41 to 100 lbs.	Constantly	Frequently		Occasionally	x	Not Applicable

Environmental Factors

Extreme Cold (non-weather)	Constantly	Frequently		Occasionally	x	Not Applicable
Extreme Heat (non-weather)	Constantly	Frequently		Occasionally	x	Not Applicable
Loud Noise Level	Constantly	Frequently	x	Occasionally		Not Applicable

Other

Ability to Read	x	Constantly	Frequently	Occasionally	Not Applicable
Ability to Speak English	x	Constantly	Frequently	Occasionally	Not Applicable
Ability to Understand Verbal Directions	x	Constantly	Frequently	Occasionally	Not Applicable
Ability to Report to Work Regularly	x	Constantly	Frequently	Occasionally	Not Applicable
Ability to Report to Work on Time	x	Constantly	Frequently	Occasionally	Not Applicable
Ability to Work Safely	x	Constantly	Frequently	Occasionally	Not Applicable