Desktop Support Technician Intern
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Job Location:
Barberton, OH - USA
Monthly Salary:
Not Disclosed
Posted on:
19 hours ago
Vacancies:
1 Vacancy
Job Summary
About Us
We provide industry-leading end-to-end fire protection mechanical and HVAC services. Our skilled tradespeople work in virtually every market across the nation.
Job Summary
S.A. Comunale is seeking an Intern to support the I/T team. The Desktop Support Technician Interns role is to facilitate maintenance of all hardware; install maintain and support software loaded on personal computers and Local Area Networks (LAN); perform moves adds and changes as necessary. The employee will interact with users daily to facilitate support with any and all aspects of software hardware connectivity etc. The Desktop Support Technician Intern will report directly to the Director of Information Technology who will determine and direct all priorities for the employee.
S.A. Comunale has been a local industry leader for end-to-end mechanical fire protection and HVAC services for nearly 100 years.
We offer our clients significant financial strength unmatched bonding capability an award-winning safety program and large-scale purchasing power.
With 16 locations and over 1450 employees including 850 skilled tradesmen throughout Ohio Pennsylvania New Jersey Kentucky Maryland and West Virginia S.A. Comunale can work in virtually every market sector and facility type.
Essential Duties & Responsibilities
Include the following. Other duties may be assigned.
- Respond to calls document problems and offer resolutions
- Update inventory system to ensure it is accurate
- Assist in organizing and updating documentation for the IT Team
- Provide operational management to include day-to-day operation maintenance and problem resolution for all computer systems equipment and software.
- Ensure conformance to established Company policies procedures and standards.
- Work with end users to identify and deliver required service levels.
- Where required install configure test maintain monitor and troubleshoot associated end user workstation software and networking software products.
- Perform on-site analysis diagnosis and resolution of complex PC problems for a variety of end users.
- Recommend and implement corrective hardware solutions including off-site repair as needed.
- Receive and respond to incoming calls support tickets and/or e-mails regarding PC and/or other hardware problems.
- Schedule and perform PC hardware and peripheral equipment improvements upgrades and repairs.
- Maintain patches hot fixes and virus updates for PC security.
- Support and troubleshoot Androids iPhones IPads and Printers.
Qualifications
- High School Diploma or GED required.
- Currently enrolled full-time at an accredited university pursuing an Associate or Bachelors degree in Information Technology or other similar degree junior level status or higher at the time of the internship is required.
- Strong customer service skills
- Proven skills in Microsoft operating systems and Microsoft standard software (Office / Teams / Etc) is required.
- Strong analytical and problem-solving skills are a must as well as the ability to work well independently
Equal Opportunity Employer
Notice to Prospective Employees
EMCOR Group and its companies do not reach out to individuals to help with marketing or other similar services. If an individual is contacted for services outside of EMCORs normal application process it is probably fraudulent.
Required Experience:
Intern
Key Skills
- Mac Os
- Active Directory
- Desktop Support
- Computer Networking
- Mobile Devices
- Windows
- Remote Access Software
- SCCM
- Help Desk
- Operating Systems
- Remedy
- Troubleshooting
About Company
EMCOR Group, Inc NYSE EME is a global leader in mechanical and electrical construction services, facilities services, energy infrastructure, sustainability and green building services for businesses, organizations, hospitals, education facilities and government
