Project Manager
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Job Summary
Here at Conduent we have a fantastic opportunity for a Project Manager to manage a project to implement key deliverables and improvements at the Conduent offices in Leeds. This will involve working across multiple business areas including technology operations and finance to develop and deploy client facing services.
Conduent are a Global Business Processing Outsource company. This role will be supporting a busy transportation client and involves the department who deal with the managing of customer calls web chat and correspondence.
Being enthusiastic and motivated to deliver an outstanding level of service is paramount to our global & mission-critical services.
- Contract:Full time Permanent.
- Location:Leeds LS11 5BD
- Shifts:Monday to Friday normal office hours - fully office based.
- Salary:Up to 50000 (DOE)
Your responsibilities will include:
- Reporting to the Account Director accountable for day-to-day delivery management coordination and control of improvement initiatives across the business including implementation of company project lifecycle governance to ensure outcomes deliver required benefits.
- Be accountable for accurate forecasting and reporting of key project information updating any agreed project management reports and documentation and feeding into senior management and the client.
- Generate effective engagement communication and involvement of stakeholders (internal suppliers and the client)
- Ensure robust cost versus benefits analysis financial management and commercial awareness underpin all business decisions. Assist in visualising this as part of the overall improvement program.
- Engage regularly with the Account Director to proactively manage and escalate risks key decisions and maintain momentum on project progression.
- Liaison with key contract partners working to ensure deliverables are on track for required timelines and benefit realization.
- Champion the adoption of new technology and processes to support the improvement in performance.
- Conduct the role in accordance with the values and behaviours set out in Conduent policy.
- Drive excellent standards and performance in health and safety and wellbeing risk management and ensure compliance with the H&S Safety Policy.
What we are looking for:
- Prince 2 (or equivalent) accredited.
- An effective decision maker with experience and knowledge of project implementation and cultural change.
- Experience of managing project resources to deliver to time scope and cost.
- Strong financial governance with an ability to build quality business cases forecast and link project plans with the wider structure on interdepartmental business plans.
- Capable of identifying project risks and issues acting on those identified and working with colleagues to find a solution.
- Strong stakeholder management skills with an ability to negotiate and influence at all levels of the business including operations and strategy and maintain effective internal and external relationships with colleagues and customers.
- Advanced user of Microsoft Office packages - Excel Project PowerPoint and Word.
You will also benefit from having:
- Experience of delivering training/coaching/facilitation in a project environment
- Previous experience in business process outsourcing
- Interrelated project skills including experience of working in Agile/Lean Six Sigma environments and Contract Management
What we offer you:
- 33 days annual leave (inclusive of bank holidays)
- Life Assurance x4 annual salary
- Private Dental Plan
- Private Medical Insurance (Aviva)
- Income Protection Scheme
- EAP including local discount
- Excellent Online Learning Platform
- Cinema Society Discounts
- Apprenticeships
- Free Eye Tests
- Mentoring Programs
Travel & parking information:
We are based a short 1015-minute walk from Leeds railway station. Please be aware that parking availability onsite is not guaranteed.
Required Experience:
IC
Key Skills
- Project Management Methodology
- Project / Program Management
- Construction Estimating
- Construction Experience
- PMBOK
- Visio
- Construction Management
- Project Management
- Project Management Software
- Microsoft Project
- Project Management Lifecycle
- Contracts
About Company
COVID-19 presents an unprecedented and challenging situation for all of us. At Conduent, our top priority is to protect our associate base and the communities where we live and work, while continuing to serve and help our clients at a time when they need us most. We’d like to thank ev ... View more
