Insurance Premium Payment Associate I

Sentara Hospitals

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profile Job Location:

Virginia Beach, VA - USA

profile Monthly Salary: Not Disclosed
Posted on: 16 hours ago
Vacancies: 1 Vacancy

Job Summary

City/State

Virginia Beach VA

Work Shift

First (Days)

Overview:

Insurance Premium Payment Associate

Responds to record and process telephonic payment inquiries. Responsible for taking both initial and ongoing payments for insurance products while maintaining a high level of customer service. Responsible to work in multiple computer programs at a time. Must be able to maintain a high level of service to customers while managing changing volume demands of the call center.

One year customer service experience computer skills & strong verbal skills required. Collections experience preferred. Must be detailed oriented.

Hybrid -Sentara Park Virginia Beach VA

Education

  • High School Diploma

Certification/Licensure

    • No specific certification or licensure requirements

    Experience

    • High School Diploma
    • One (1) year of related experience Healthcare Insurance billing
    • One (1) year of strong Customer Service experience
    • Written and Verbal skills --to support customer service goals
    • Collections experience preferred but not required
    • Detail oriented

    Benefits: Caring For Your Family and Your Career
    Medical Dental Vision plans
    Adoption Fertility and Surrogacy Reimbursement up to $10000
    Paid Time Off and Sick Leave
    Paid Parental & Family Caregiver Leave
    Emergency Backup Care
    Long-Term Short-Term Disability and Critical Illness plans
    Life Insurance
    401k/403B with Employer Match
    Tuition Assistance $5250/year and discounted educational opportunities through Guild Education
    Student Debt Pay Down $10000
    Reimbursement for certifications and free access to complete CEUs and professional development
    Pet Insurance
    Legal Resources Plan
    Colleagues have the opportunity to earn an annual discretionary bonus ifestablished system and employee eligibility criteria is met.

    Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30000-member workforce. Diversity inclusion and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves.


    In support of our mission to improve health every day this is a tobacco-free environment.

    For positions that are available as remote work Sentara Health employs associates in the following states:

    Alabama Delaware Florida Georgia Idaho Indiana Kansas Louisiana Maine Maryland Minnesota Nebraska Nevada New Hampshire North Carolina North Dakota Ohio Oklahoma Pennsylvania South Carolina South Dakota Tennessee Texas Utah Virginia Washington West Virginia Wisconsin and Wyoming.


    Required Experience:

    IC

    City/StateVirginia Beach VAWork ShiftFirst (Days)Overview:Insurance Premium Payment Associate Responds to record and process telephonic payment inquiries. Responsible for taking both initial and ongoing payments for insurance products while maintaining a high level of customer service. Responsible t...
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    Key Skills

    • Business Continuity Planning
    • Hair And Beauty
    • Advocacy
    • Food & Beverage
    • Backend

    About Company

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    Sentara Health, is an integrated, not-for-profit health care delivery system in Virginia and North Carolina. Sentara improves health everyday.

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