Volunteer Coordinator
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Job Location:
Port Elizabeth - South Africa
Monthly Salary:
ZAR 10000 - 10000
Experience Required:
1-3years
Posted on:
7 hours ago
Vacancies:
1 Vacancy
Job Summary
Role Overview
The Volunteer Coordinator is responsible for the recruitment coordination support and day-to-day management of volunteers within a remote wilderness lodge environment. This role plays a critical part in ensuring volunteers are well-integrated supported productive and aligned with operational conservation and guest experience standards.
Key Responsibilities
Volunteer Management & Coordination
Coordinate the arrival orientation scheduling and departure of volunteers
Act as the primary point of contact for volunteers throughout their placement
Ensure volunteers clearly understand their roles responsibilities and camp standards
Manage volunteer rosters duty schedules and time-off planning
Training Support & Welfare
Facilitate volunteer inductions briefings and ongoing support
Monitor volunteer performance conduct and wellbeing
Address concerns conflicts or disciplinary matters in a professional and timely manner
Escalate serious issues to lodge management when required
Operational Support
Allocate volunteers to support guiding conservation maintenance hospitality or research functions as required
Work closely with guiding and lodge teams to ensure volunteer support is aligned with daily operational needs
Assist with general camp administration logistics and coordination
Compliance & Standards
Ensure volunteers comply with safety protocols reserve rules and standard operating procedures
Maintain accurate records including volunteer details schedules inductions and incident reporting
Support adherence to conservation principles and responsible tourism practices
Communication & Reporting
Maintain clear communication between volunteers lodge teams and management
Provide regular feedback and reporting on volunteer activities issues and contributions
Contribute to the continuous improvement of the volunteer programme
Requirements
Minimum Requirements
Previous experience coordinating volunteers students or staff in a lodge camp or field-based environment
Strong organisational and people-management skills
Excellent communication skills both written and verbal
Ability to manage multiple priorities in a fast-paced remote setting
High levels of professionalism empathy and resilience
Desirable Attributes
Experience working in wilderness conservation or ecotourism environments
Strong problem-solving and conflict-resolution skills
Administrative competence including record keeping and scheduling
Cultural awareness and the ability to manage diverse groups of people
Passion for conservation education and responsible tourism
Working Conditions
Remote bush-based role requiring on-site presence
Irregular working hours including weekends and public holidays
Accommodation and meals typically provided on-site
Required Skills:
Valid Professional Field Guide qualification (FGASA Level 1 or equivalent). Valid PDP and drivers licence. Advanced birding knowledge with demonstrable birding experience. Valid First Aid certification. Firearm competency (advantageous depending on operation). Proven experience in lodge or reserve operations. Basic technical and maintenance knowledge.
Company Industry
IT Services and IT Consulting
Key Skills
- Fundraising
- Communication skills
- Physical Examinations
- Hospice Care
- Workers' Compensation Law
- Computer Literacy
- Grant Writing
- Music Therapy
- Memory Care
- Public Speaking
- Volunteer Management
- Writing Skills
