ServiceNow Integration Lead

Were in an unbelievably exciting area of tech and are fundamentally reshaping the data storage industry. Here you lead with innovative thinking grow along with us and join the smartest team in the industry.

This type of workwork that changes the worldis what the tech industry was founded on. So if youre ready to seize the endless opportunities and leave your mark come join us.

THE ROLE

Pure is seeking a skilled ServiceNow Integration Lead to design implement and manage robust scalable and reliable integrations between ServiceNow AWS and other enterprise platforms. This role will own our ServiceNow integration architecture ensuring all integrations are secure efficient and addition the position will oversee the integrations and automations within our AWS environment with a focus on optimizing consolidating or converting those integrations into native ServiceNow functionality where appropriate. A successful candidate will bring deep integration expertise hands-on ServiceNow development skills and the ability to manage end-to-end integration lifecycles across multiple systems.

WHAT YOULL DO

• Integration Architecture & Solution Design
• Lead the design development and maintenance of ServiceNow integrations with enterprise systems cloud services and third-party platforms.
• Ensure integration solutions are scalable performant and align with best practices for robust system communication.
• Architect and implement REST/SOAP and webhook-based integrations using ServiceNow Flow Designer IntegrationHub and native ServiceNow capabilities.
• Design secure authentication and authorization flows (SSO OAuth 2.0 JWT) for integrated systems.
• Collaborate with platform teams product owners process owners and infrastructure teams to define integration standards and solution patterns.
• Provide technical mentorship to developers on integration best practices and ServiceNow capabilities.
• AWS Environment Ownership
  • Manage and maintain AWS integrations and automations ensuring stability scalability and cost efficiency.
  • Leverage AWS services (e.g. Lambda API Gateway SQS S3) to support integration requirements as needed.
  • Work toward consolidating or converting relevant AWS integrations into native ServiceNow solutions when beneficial.
  • Partner with teams to ensure AWS and ServiceNow integration strategies align with enterprise architecture goals.
• Development & Implementation
  • Build and maintain ServiceNow integrations using Flow Designer IntegrationHub and custom Script Includes as required.
  • Create and manage Transform Maps and data synchronization processes between ServiceNow and other platforms.
  • Develop and maintain integration-related configurations such as Business Rules UI Policies ACLs and custom API endpoints.
  • Support adoption of iPaaS tools such as Boomi and Reltio to accelerate integration delivery.
• Testing Quality Assurance & Deployment
  • Perform unit and integration testing using ServiceNow ATF and Postman.
  • Ensure code quality maintainability and adherence to integration standards.
  • Leverage CI/CD pipelines (e.g. GitHub Actions) for automated deployment and testing of integration changes.
• Documentation & Support
  • Document integration patterns API designs and system dependencies.
  • Maintain architecture diagrams and configuration records for ongoing manageability.
  • Troubleshoot integration issues investigate root causes and implement permanent fixes.
• Continuous Improvement & Collaboration
  • Define and enforce integration best practices through design reviews and documentation.
  • Partner with architecture and platform teams to continuously improve integration reliability and performance.
  • Stay current on industry trends in cloud platforms integration technologies and ServiceNow advancements.
  • Mentor developers and contribute to cross-team knowledge sharing.
• Compliance & Security
  • Implement secure authentication authorization and secrets management practices using appropriate tools.
  • Adhere to enterprise IT governance security and compliance standards in all integrations.

WHAT YOU BRING

• Core Technical Skills: Hands-on experience in JavaScript for ServiceNow development and scripting; familiarity with TypeScript and is a plus.
• Integration Expertise: Strong expertise with REST and SOAP APIs (including authentication and token management) and experience designing webhook event-driven and data synchronization integrations.
• Platform & Tools: Familiarity with Boomi Reltio SnapLogic or similar integration tools along with proficiency in ServiceNow ATF and Postman for designing and executing robust test plans.
• AWS & Infrastructure: Hands-on experience managing AWS environments (Lambda API Gateway SQS S3) and a solid understanding of IAM principles network security and cost optimization strategies.
• DevOps & Security: Experience with version control (GitHub) and CI/CD automation for integration deployments including the use of secrets management tools for secure configurations.
• Leadership & Soft Skills: Strong analytical communication and problem-solving skills with the ability to lead projects collaborate with cross-functional teams and mentor others on integration best practices.
• Professional Mindset: Self-motivated detail-oriented and proactive in ensuring integration quality across the organization.

We are primarily an in-office environment and therefore you will be expected to work from the Prague Czech Republic office in compliance with Pures policies unless you are on PTO or work travel or other approved leave.

#LI-ONSITE

WHAT YOU CAN EXPECT FROM US:

• Pure Innovation: We celebrate those who think critically like a challenge and aspire to be trailblazers.
• Pure Growth: We give you the space and support to grow along with us and to contribute to something meaningful. We have been Named Fortunes Best Large Workplaces in the Bay Area Fortunes Best Workplaces for Millennials and certified as a Great Place to Work!
• Pure Team: We build each other up and set aside ego for the greater good.

And because we understand the value of bringing your full and best self to work we offer a variety of perks to manage a healthy balance including flexible time off wellness resources and company-sponsored team events. Check out for more information.

ACCOMMODATIONS AND ACCESSIBILITY:

Candidates with disabilities may request accommodations for all aspects of our hiring process. For more on this contact us at if youre invited to an interview.

OUR COMMITMENT TO A STRONG AND INCLUSIVE TEAM:

Were forging a future where everyone finds their rightful place and where every voice matters. Where uniqueness isnt just accepted but embraced. Thats why we are committed to fostering the growth and development of every person cultivating a sense of community through our Employee Resource Groups and advocating for inclusive leadership.

Pure is proud to be an equal opportunity and affirmative action employer. We do not discriminate based upon race religion color national origin sex (including pregnancy childbirth or related medical conditions) sexual orientation gender gender identity gender expression transgender status sexual stereotypes age status as a protected veteran status as an individual with a disability or any other characteristic legally protected by the laws of the jurisdiction in which you are being considered for hire.

JOIN US AND BRING YOUR BEST.

BRING YOUR BOLD.

BRING YOUR FLASH.