Senior Administrator (Recruitment Support Centre)

This is an exciting opportunity to join our Recruitment Support Centre (RSC) team as a Senior Administrator. We are looking for an individual to join us and play a pivotal role in ensuring exceptional candidate and hiring manager experiences and maintaining high quality standards in our recruitment operations.

What youll be doing

Part of the wider HR function the RSC support both candidates and hiring managers through the recruitment journey from application to offer. To support managing vacancies the team also handle phone calls and emails from those involved in the recruitment journey in our stores. The senior administrator provides coaching training and quality assurance to the recruitment admins to help ensure standards are maintained. Working as part of a small team your main responsibilities will include:

• Quality Assurance: Implement and oversee quality assurance checkingto assess the effectiveness and adherence to recruitment processes policies and best practices. Conduct audits and evaluations to ensure compliance and identify areas for improvement.

• Coaching: Provide coaching and support to recruitment team members to enhance their skills knowledge and performance. Conduct regular coaching sessions provide constructive feedback to support and contributes to development plans.

• Training: Create and deliver all training requirements within the RSC including upskilling existing team members and training new joins to the department.

• Performance Monitoring: Develop and maintain performance metrics and KPIs to track recruitment team performance. Analyse data identify trends and generate reports to measure success and identify areas for improvement.

• Candidate Experience Enhancement: Continuously assess and enhance the candidate experience throughout the recruitment journey. Identify pain points propose solutions and support initiatives to deliver an exceptional candidate experience.

• You must be passionate about people
• Atrue desire to coach and develop others as well as yourself within a high-volume process and system driven service
• An influential communicator a fast learner and a natural go-to person who will inspire and motivate the team through great communication and collaborative partnerships.

• Previous recruitment administration preferable but not essential

• Generous staff discount including enhanced discounts on Boots brands and Boots Opticians
• Excellent onsite facilities including staff shop opticians (including free eye tests for team members) gym cafeteria outdoor seating spaces and dry cleaning service
• Travel links including on campus bus stops parking and close to train and tram links

We have a great range of benefits in addition to the above that go beyond salary and offer flexibility to suit you; click here to view our full list of company benefits (all rewards and benefits are subject to change and eligibility).

Why Boots

Were always looking for people who care; people who go the extra mile to change things for the better. Youll be joining a company that is evolving and always looking to improve. We foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all. As the heart of everything we do at Boots its with you we can change for the better.

To find out more about life and careers at Boots click here.

Whats next

The closing date for applications is 30th September 2024. If your application is successful our recruitment team will be in touch to arrange an interview and to answer any initial questions you have. If you have not been successful on this occasion you will be notified by email.

This role is subject to a DBS/PVG check Boots is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case-by-case basis. You will have the opportunity to discuss the matter with us before we make a decision.