IT Support Assistant Good School Dartford

Are you a tech-savvy and reliable professional looking for a rewarding role in an educational environment We are seeking a full-time IT Support Assistant to join a Good-rated secondary school in Dartford starting ASAP. This permanent position offers the opportunity to provide essential IT support ensuring staff and students can access and utilise technology effectively for teaching learning and administration.

About the School
This Good-rated secondary school in Dartford is recognised for its strong academic standards inclusive ethos and commitment to student development. The school provides a supportive and collaborative working environment where staff are valued and encouraged to develop their skills. Modern IT infrastructure well-equipped classrooms and effective pastoral systems support teaching learning and school operations.

About the Role
As an IT Support Assistant you will play a key role in maintaining troubleshooting and supporting the schools IT systems. You will assist staff and students with technical issues support network and device management and help ensure the schools technology infrastructure operates smoothly.

Key responsibilities include:

• Providing first-line IT support to staff and students including troubleshooting hardware software and network issues

• Setting up and maintaining devices such as laptops desktops tablets and interactive displays

• Assisting with user accounts permissions and access to school systems

• Supporting the installation and configuration of new software and updates

• Monitoring and maintaining IT systems networks and infrastructure under guidance from senior IT staff

• Maintaining accurate records of IT assets support requests and resolutions

• Supporting staff and students in using technology effectively in lessons and administrative tasks

• Liaising with external IT contractors and suppliers when necessary

• Ensuring compliance with data protection and safeguarding policies

Experience and Skills

The ideal candidate will:

• Have experience providing IT support or working in a technical environment

• Demonstrate strong problem-solving skills and technical knowledge of hardware software and networks

• Be able to work independently and as part of a team

• Have excellent communication and interpersonal skills

• Be organised proactive and reliable in responding to IT issues

• Understand the importance of safeguarding and confidentiality in a school setting

Experience within a school environment is desirable but not essential; full training will be provided where needed.

Why Join This School

• Good-rated school with a supportive and collaborative staff culture

• Opportunity to make a direct impact on the day-to-day operation of IT systems

• Work as part of a dedicated IT and administrative team

• Permanent full-time position

• Opportunities for professional development and skill enhancement

Salary
Competitive dependent on experience.

Application
To apply for this IT Support Assistant role at a Good-rated school in Dartford please submit your CV as soon as possible.