Manager of Service
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Job Location:
Lethbridge - Canada
Monthly Salary:
Not Disclosed
Posted on:
10 hours ago
Vacancies:
1 Vacancy
Job Summary
Company:
Finning CanadaNumber of Openings:
1Worker Type:
PermanentPosition Overview:
Effectively plan schedule and manage service workload and resources to meet customers expectations for equipment service and maintenance. Responsible for the day-to-day operational requirements of the branch and to set the strategy and goals for the branch operations business plan.This role is located in Lethbridge working a Monday to Friday shift however will require flexibility to meet business needs.
If you are a strong leader with a history of building high functioning teams and a focus on customer experience and operational safety quality quantity this may be the job for you! Please apply today we would love to chat.
Job Description:
- Responsible for the day-to-day leadership of staff including recruitment and selection orientation coaching and mentoring performance feedback and supporting growth and development opportunities
- Support a healthy and safe workplace by ensuring that all safety practices and policies are followed by employees contractors and on site customers
- Manage and monitor the work order process
- Continually identify and recommend opportunities to improve service to customers
- Responsible for managing service operations and assets to achieve best possible financial results aligned with the corporate strategy and personal objectives
- Effective planning management and reporting of service financial results assets and facilities requirements
- Meet or exceed Service Work In Progress (SWIP) targets by effective management of workload and management of the Work Order process
- Represent the company in a professional and ethical manner and maintain effective relationships with internal departments and staff while maintaining confidentiality
- Foster an effective work environment which successfully contributes to employee engagement and the achievement of the business goals
Qualifications:
- 5 to 10 years in a mechanical service environment
- Journeyman HET would be considered an asset
- Minimum 5 years management experience in a dealership environment
- Experience managing in a union environment would be considered an asset
- Proficiency in MS Office Suite and service support systems
At Finning we prioritize creating a diverse and inclusive environment. We are proud to be an equal opportunity employer and we actively encourage all individuals to express themselves and achieve their full potential. As a company we continuously strive to enhance our outreach to individuals of all backgrounds and identities. We do notdiscriminate against applicants based on gender identity race national and ethnic origin religion age sexual orientation marital and family status and/or mental or physical Finning is committed to collaborating with and providing reasonable accommodations /adjustments to individuals with disabilities. If you require an adjustment/accommodation at any point during the recruitment process please inform your recruiter.
Required Experience:
Manager
Key Skills
- Restaurant Experience
- Kitchen Experience
- Dealership Experience
- Food Safety Experience
- Management Experience
- Auto Service Management
- Maintenance
- Operations Management
- Cash Handling
- Leadership Experience
- Supervising Experience
- Automotive Service
About Company
If you've noticed more Caterpillars crawling around your neighborhood, Finning International may be responsible. The company is the largest dealer of heavy equipment and diesel engines made by Caterpillar (CAT), the world's leading manufacturer of construction equipment. Finning opera ... View more
