Service Manager
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Job Location:
Atlanta, GA - USA
Monthly Salary:
Not Disclosed
Posted on:
20 hours ago
Vacancies:
1 Vacancy
Department:
Job Summary
About Us
We design install and maintain advanced electrical systems. Our expertise spans traditional electrical contracting security solutions audio-visual integration wireless networking and building management systems.
Job Summary
Electrical Service Manager
Position Overview
The Electrical Service Manager is responsible for overseeing the daily operations of the electrical service department ensuring high-quality workmanship excellent customer service and efficient project completion. This role involves managing service technicians coordinating schedules estimating jobs ensuring compliance with codes and safety standards and fostering strong relationships with clients. The Electrical Service Manager plays a key leadership role in driving growth profitability and customer satisfaction for the company.
Key Responsibilities
- Team Leadership & Supervision
- Lead mentor and supervise service technicians and support staff.
- Conduct training on technical skills safety practices and customer service.
- Manage employee performance evaluations and scheduling.
- Operations Management
- Oversee daily service operations ensuring timely and efficient job completion.
- Review work orders assign tasks and monitor progress.
- Maintain accurate records of jobs materials and costs.
- Customer Relations
- Act as the primary point of contact for clients regarding service needs issues and inquiries.
- Provide estimates proposals and recommendations for electrical service work.
- Ensure high levels of customer satisfaction through clear communication and follow-up.
- Financial & Administrative Duties
- Prepare job estimates budgets and invoices.
- Monitor department expenses profitability and efficiency.
- Assist in setting and achieving sales and service goals.
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- Compliance & Safety
- Ensure all electrical work complies with NEC local codes and company standards.
- Enforce safety protocols and conduct regular safety meetings.
- Maintain licensing permits and certifications as .
- Qualifications & Skills
- Licensed Journeyman or Master Electrician (preferred).
- 5 years of electrical service experience with at least 2 years in a supervisory/management role.
- Strong knowledge of NEC local codes and safety regulations.
- Excellent leadership communication and organizational skills.
- Ability to read and interpret blueprints technical drawings and job specifications.
- Proficient in project management scheduling and estimating.
- Customer-focused with strong problem-solving abilities.
- Proficiency in business software (Microsoft Office scheduling/dispatch software etc.).
- Benefits
- Medical Dental and Prescription Drug Insurance (100% of the premium covered by Miller Electric)
- Life Insurance
- Accidental Death & Dismemberment Insurance
- Short & Long-Term Disability Insurance
- Flexible Spending Accounts
- 401k retirement and matching
- Paid Vacation & Holidays
- Tuition Reimbursement Program
- Wellness Program
Miller Electric Company is an Equal Opportunity employer - we believe that what is good for humans will naturally be good for business. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin or any other characteristic protected by federal state or local laws. Miller Electric Company will provide reasonable accommodation to applicants with disabilities where appropriate.
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Equal Opportunity Employer
Notice to Prospective Employees
EMCOR Group and its companies do not reach out to individuals to help with marketing or other similar services. If an individual is contacted for services outside of EMCORs normal application process it is probably fraudulent.
Required Experience:
Manager
Key Skills
- Restaurant Experience
- Kitchen Experience
- Dealership Experience
- Food Safety Experience
- Management Experience
- Auto Service Management
- Maintenance
- Operations Management
- Cash Handling
- Leadership Experience
- Supervising Experience
- Automotive Service
About Company
Miller Electric helps companies build, monitor, maintain, and optimize the entire life-cycle of their energy and information infrastructure.
