Customer Service Representative
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Job Location:
Fairfield, OH - USA
Monthly Salary:
Not Disclosed
Posted on:
15 hours ago
Vacancies:
1 Vacancy
Department:
Job Summary
Job Description:
Responsible for assisting all customers with order entries and any inquiries regarding the addition responsible for keeping all customers satisfied and happy with the company as their distributor and to accommodate them as best possible. Solves customer problems and deal with a variety of concrete variables in situations where standardization exists. Communicates and interacts with customers vendors and co-workers professionally ensuring questions are answered accurately and in a timely manner. Functions as a team member within the department and organization as required and perform any duty assigned to best serve the company.
Primary Tasks:
- Input customer orders.
- Input customer credits.
- Input order and invoicing information accurately and in a timely manner.
- Assist customers with orders and problems. Contact vendors and requests samples for customers.
- Provide informative and professional assistance when working with the public customers vendors and co-workers.
- Perform administrative responsibilities such as checking email faxes and mail on a daily basis writing sample requests and special orders when necessary.
- Provide informative and professional assistance when working with the public customers vendors and co-workers.
- Perform administrative responsibilities such as checking email faxes and mail on a daily basis writing sample requests and special orders when necessary.
- Attend training and Customer Service meetings.
- Performs other related duties as assigned.
Requirements:
Sitting
Sitting
Keyboarding / TenKey
Qualifications
High School Diploma/GED or Equivalent
Experienced customer service call center and / or related area within foodservice industry.
High School Diploma/GED or Equivalent
Experienced customer service call center and / or related area within foodservice industry.
Required Experience:
Unclear Seniority
Key Skills
- Typing
- Data Entry
- Customer Service
- Basic Math
- Computer Skills
- Windows
- Banking
- Upselling
- Pricing
- Sanitation
- Cash Handling
- Stocking
About Company
CCO is transforming consulting by prioritizing outcomes and rapid implementation.
