The Outbound Manager leads all outbound distribution operations at the Bowling Green facility overseeing a team of 85 associates and reporting directly to the DC Manager. This role ensures on-time accurate and cost-effective shipping while driving safety quality and continuous improvement initiatives in alignment with the overall DC strategy.Key Job Elements (Essential Functions Performed):Outbound Operations Leadership:- Oversee all outbound activities including order fulfillment packing staging and shipping.
- Implement and maintain standard operating procedures (SOPs) to ensure operational accuracy compliance and quality.
- Manage outbound inventory processes in coordination with inbound operations to optimize workflow and reduce discrepancies.
Performance Management & Metrics:- Monitor and report on key performance indicators (KPIs) including on-time shipments order accuracy cost per shipment productivity and safety.
- Identify and implement process improvements operational efficiencies and cost-reduction initiatives based on data analysis.
- Review weekly operational reports and address anomalies or performance gaps promptly.
Team Leadership & Development:- Lead mentor and motivate outbound supervisors and associates to achieve operational and strategic goals.
- Conduct performance evaluations training sessions and coaching to foster engagement development and accountability.
- Manage staffing scheduling and overtime to meet dynamic business demands.
Safety Quality & Compliance:- Ensure all outbound operations meet quality standards and regulatory requirements.
- Maintain proper use safety and maintenance of warehouse equipment including forklifts pallet jacks and conveyors.
- Conduct safety audits and implement corrective actions to maintain a safe and compliant working environment.
Collaboration & Communication:- Partner closely with inbound operations purchasing and DC leadership to ensure smooth workflow resolve discrepancies and support new product introductions.
- Provide regular operational updates performance metrics and improvement initiatives to the DC Manager.
Basic Qualifications (Education/Experience required):- Proven leadership (5 years) experience managing outbound or shipping-focused warehouse operations.
- Strong analytical problem-solving and operational planning skills.
- Experience with inventory and workflow management systems (SyteLine currently used).
- Demonstrated ability to drive safety quality and continuous improvement initiatives.
- Exceptional communication and team leadership skills with experience managing supervisors and frontline associates.
Required Experience:
Manager
The Outbound Manager leads all outbound distribution operations at the Bowling Green facility overseeing a team of 85 associates and reporting directly to the DC Manager. This role ensures on-time accurate and cost-effective shipping while driving safety quality and continuous improvement initiative...
The Outbound Manager leads all outbound distribution operations at the Bowling Green facility overseeing a team of 85 associates and reporting directly to the DC Manager. This role ensures on-time accurate and cost-effective shipping while driving safety quality and continuous improvement initiatives in alignment with the overall DC strategy.Key Job Elements (Essential Functions Performed):Outbound Operations Leadership:- Oversee all outbound activities including order fulfillment packing staging and shipping.
- Implement and maintain standard operating procedures (SOPs) to ensure operational accuracy compliance and quality.
- Manage outbound inventory processes in coordination with inbound operations to optimize workflow and reduce discrepancies.
Performance Management & Metrics:- Monitor and report on key performance indicators (KPIs) including on-time shipments order accuracy cost per shipment productivity and safety.
- Identify and implement process improvements operational efficiencies and cost-reduction initiatives based on data analysis.
- Review weekly operational reports and address anomalies or performance gaps promptly.
Team Leadership & Development:- Lead mentor and motivate outbound supervisors and associates to achieve operational and strategic goals.
- Conduct performance evaluations training sessions and coaching to foster engagement development and accountability.
- Manage staffing scheduling and overtime to meet dynamic business demands.
Safety Quality & Compliance:- Ensure all outbound operations meet quality standards and regulatory requirements.
- Maintain proper use safety and maintenance of warehouse equipment including forklifts pallet jacks and conveyors.
- Conduct safety audits and implement corrective actions to maintain a safe and compliant working environment.
Collaboration & Communication:- Partner closely with inbound operations purchasing and DC leadership to ensure smooth workflow resolve discrepancies and support new product introductions.
- Provide regular operational updates performance metrics and improvement initiatives to the DC Manager.
Basic Qualifications (Education/Experience required):- Proven leadership (5 years) experience managing outbound or shipping-focused warehouse operations.
- Strong analytical problem-solving and operational planning skills.
- Experience with inventory and workflow management systems (SyteLine currently used).
- Demonstrated ability to drive safety quality and continuous improvement initiatives.
- Exceptional communication and team leadership skills with experience managing supervisors and frontline associates.
Required Experience:
Manager
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