Account Director

We are seeking an experienced Account Director to drive growth and deepen relationships with established customers across the region. This role is focused on new business development within existing accounts contract renewals upsell opportunities and delivering customer-centric solutions that increase usage satisfaction and long-term value.

You will act as a trusted commercial partner to key customers leveraging strong market insight and a consultative sales approach to expand our footprint within the regions accounts and groups.

A bit about the team and what youll deliver...

As the Account Director you will:

Sales & Business Development

• Create and execute plans to generate new business opportunities with existing customers in the region

• Build and maintain a strong pipeline through proactive relationship building and networking

• Establish and nurture strategic partnerships including with OEMs and channel partners

• Lead complex deal cycles from opportunity identification through negotiation and close

• Identify upsell cross-sell and expansion opportunities to drive revenue growth

• Deliver compelling presentations to senior stakeholders including CXO-level leaders

• Contribute customer and market insights to support broader go-to-market and product strategies

Customer & Stakeholder Management

• Serve as a trusted advisor to key accounts ensuring high levels of customer satisfaction and success

• Translate customer needs into appropriate product and solution offerings

• Collaborate closely with Key Account Farm and Customer Success teams to maximise commercial outcomes

• Ensure accurate documentation and timely updates across sales systems (e.g. Salesforce)

Leadership & Collaboration

• Where required manage and support direct reports to deliver aligned commercial strategies

• Work effectively within a matrixed cross-functional organisation

• Act with integrity transparency and professionalism in all customer interactions

What makes you you...

Experience

• Significant experience of sales or business development ideally within technology or telecoms

• Strong background in mobile devices software solutions telecom devices or related services

• Demonstrated success farming and scaling existing enterprise or strategic accounts

• Experience working with CRM systems (e.g. Salesforce) and structured sales processes

• Leadership experience within matrixed organisations

Skills & Capabilities

• Strong sales negotiation and deal-closing skills including complex multi-stakeholder deals

• Ability to engage influence and build credibility with CXO-level stakeholders

• Excellent verbal written and presentation skills

• Strong commercial acumen with a customer-first mindset

• Self-starter able to work autonomously while collaborating effectively with wider teams

• Cultural sensitivity and ability to operate across diverse customer environments

• Existing network within the regions retail mobile operator or financial ecosystem is a plus

Knowledge

• Strong understanding of the mobile device ecosystem (OEMs service providers app protection)

• Knowledge of the market geography and local business dynamics

Attributes

• Entrepreneurial tenacious and results-driven

• Comfortable balancing strategic thinking with hands-on execution

• Highly organised with strong prioritisation and follow-through

• Customer-obsessed with a rigorous approach to delivering outcomes

• Willingness to travel and invest the effort required to succeed

Qualifications :

• Degree MBA or relevant experience

Additional Information :

What we can provide you in return for your investment

Competitive compensation

• A base salary that reflects your expertise and impact.
• Bonus scheme to share in our success.

Financial security & wellbeing

• Private medical insurance for you and your family from day one.

 Flexibility & Work-Life balance

• Remote working arrangements to support your lifestyle.
• An open holiday policy with no upper limittake the time you need when you need it.
• Support for volunteering and causes that matter to you.

Growth & development

• Opportunities for professional development mentorship and career progression.
• Exposure to global teams and international travel for collaboration and learning.

Inclusive supportive culture

• A commitment to diversity equity and inclusion.
• A collaborative environment where your voice is valued and your wellbeing is prioritized.

Impact & purpose

• The chance to work on a product that drives global economic inclusion and makes a real difference in peoples lives.
• A leadership role where your decisions shape the future of our company and industry.

#LI-Remote

Trustonic is an equal opportunity employer.  We do not discriminate on any grounds. We empower engage enable and value differences between people including; different races ethnicities genders ages religions disabilities and sexual orientations with differences in education backgrounds skill sets experiences and knowledge.

Remote Work :

Yes

Employment Type :

Full-time