We are currently seeking a Customer Service Specialist to join our team in Kansas City MO. This role is ideal for individuals who are detail-oriented service-driven and motivated to provide outstanding support to clients. As a key point of contact you will ensure customer inquiries are handled with professionalism accuracy and efficiency while maintaining the companys service standards.
Responsibilities
Serve as the primary point of contact for customer inquiries and requests
Provide clear timely and professional responses across communication channels
Resolve customer concerns efficiently while ensuring a positive experience
Maintain accurate records of customer interactions and resolutions
Collaborate with internal teams to ensure consistent service delivery
Uphold company policies procedures and quality standards
Qualifications :
Strong verbal and written communication skills
Ability to manage multiple tasks in a fast-paced environment
High level of professionalism and attention to detail
Strong problem-solving and organizational abilities
Customer-focused mindset with a solution-oriented approach
Additional Information :
Competitive salary ($47000 $52000 per year)
Growth opportunities within a stable and expanding organization
Professional development and skill-building support
Supportive and collaborative work environment
Long-term career potential
Remote Work :
No
Employment Type :
Full-time
About UsSonar Spark is an innovative and rapidly growing company focused on providing exceptional services and solutions to clients across various industries. We pride ourselves on our commitment to excellence, fostering a collaborative environment where creativity and professionalism ... View more