Aftermarket Sales & Customer Experience Specialist
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Job Location:
Fairfax, VA - USA
Monthly Salary:
Not Disclosed
Posted on:
14 hours ago
Vacancies:
1 Vacancy
Job Summary
AtSafford Mazda Fairfax we believe every interaction after the sale matters just as much as the purchase itself. Were looking for a Aftermarket Sales & Customer Experience Specialist who takes pride in building trust guiding customers through protection options and ensuring a seamless ownership experience from delivery forward.
This role is ideal for someone who enjoys helping customers understands the value of follow-through and wants to grow within a respected award-winning dealership group.
What Youll Do
Own and coordinate all aftermarket sales activities within the dealership
Serve as a key ambassador for the customer experience after the vehicle sale
Present and sell vehicle protection products and accessories in a consultative customer-focused way
Clearly explain protection packages benefits and product guarantees
Work directly with customers in person by phone and online
Process aftermarket orders and accurately document customer purchases
Support customers after delivery with questions follow-up and scheduling assistance
Collaborate closely with the Finance team to assist with documentation and workflow
What Were Looking For
Proven experience in customer service or hospitality-driven roles
Strong communication skills and a natural ability to build rapport
Excellent organization and follow-through
Positive attitude professionalism and strong work ethic
Automotive experience is a plus but not required we provide training
What We Offer
Competitive compensation with performance opportunity
Comprehensive training and mentorship program
Career growth opportunities within a large respected dealer group
Advancement potential within the first 6 months for top performers
401(k) with employer contribution
Medical Dental Vision FSA and HSA plans
Short- and long-term disability life accident and critical illness coverage
If youre passionate about customer experience enjoy working in a fast-paced environment and want to grow with a dealership that puts people first wed love to meet you.
Apply today and start building a rewarding career with Safford Mazda Fairfax.
Safford Mazda Fairfax is an Equal Opportunity Employer. We consider all qualified applicants without regard to race color religion sex sexual orientation gender identity national origin age disability veteran status or any other protected characteristic under applicable law.
Required Experience:
IC
Key Skills
- Design Engineering
- Baan
- Customer Service
- Fund Management
- ABAP
- Elevator
About Company
Join Our Team as a Service Consultant at Safford Brown Mazda Fairfax! Due to a significant increase in customer volume, our Service Department is growing, and ...
