Reception Supervisor

Join Crerar Hotels Where Passion Meets Hospitality!

Are you looking for a rewarding career in hospitality At Crerar Hotels we believe in creating unforgettable experiences for our guests and that starts with YOU! Whether youre an experienced professional or just starting out we have fantastic opportunities across our stunning hotels in Scotland and in the Lake District.

As a Reception Manager at Crerar Hotels you will play a pivotal role in providing exceptional service while driving revenue growth. Your primary focus will be to ensure every guest is welcomed warmly creating a memorable experience by anticipating their needs. With supervisory experience and excellent communication skills youll manage the front desk concierge reservations and revenue operations. You will lead and inspire your team to deliver outstanding service while building strong professional relationships with guests. A key part of your role will involve overseeing daily operations compiling reports and confidently upselling hotel amenities. Working closely with the General Manager youll contribute to increasing revenue through effective room management and sales strategies. A solid understanding of hotel software and reservation systems is essential for success in this hands-on dynamic role.

Why Work with Us

At Crerar Hotels we truly value our team and thats why we offer:

• Wagestream Get instant access to your earned wages when you need them.
• YuLife Enjoy health and well-being rewards Employee Assistance Programme (EAP) and Virtual GP appointments.
• Echo Our brand-new communications platform keeps you connected and engaged.
• Career Development We invest in our people with fantastic training and progression opportunities.
• Employee recognition and reward scheme celebrating anniversaries from 1 year onwards with incredible awards vouchers and extra holiday days.
• Exclusive Discounts Stay dine and relax at our beautiful hotels at special team rates.
• Work in Breathtaking Locations From the Scottish Highlands to coastal escapes our hotels are truly spectacular!
  
  

Be Part of Something Special.

Come and join a team that cares about its people and delivers amazing experiences every day. Apply now and start your journey with Crerar Hotels!