Guest Relations Officer (Japanese Speaking)
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Job Location:
Makati City - Philippines
Monthly Salary:
Not Disclosed
Posted on:
5 hours ago
Vacancies:
1 Vacancy
Job Summary
- Supports the Guest Experience Manager and ensure Japanese speaking and VIP guests experience meets expectations from pre-arrival to departure.
- Prepares for the Japanese speaking arrivals and take care of the special arrangements/requests.
- Facilitates the in-room check-in of Japanese speaking guests and guests with transfer-in.
- Monitors Japanese speaking arrivals in-house and departures and offer assistance through the duration of their stay.
Qualifications :
- Graduate of a Degree in Hospitality Management or any related field.
- Minimum of one (1) year of relevant experience in a luxury hotel is an asset.
- Fluency in Japanese language (reading writing and speaking). Knowledge of Japanese culture and customs is an asset.
- Service-oriented with excellent communication and interpersonal skills.
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Advisory
- Asset
- Consumer Durables
- Corporate Sales
- Elevator
About Company
As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a com ... View more
