Desktop Support Engineer

Houston, MS - USA

Monthly Salary: Not Disclosed

Posted on: 4 hours ago

Vacancies: 1 Vacancy

Job Summary

The Desktop Support Engineer will have responsibility for:

Providing day to day 1st and 2nd level support for both hardware and software related to End User Computing (including Hardware and Software support telephony land and mobile and printers)
Assisting in the setup of meeting presentations and Videoconferencing calls
Preparing in the desk set up of new joiners and visitors including PC phones network connection and AD account
Install configure and maintain workstations hardware and software (Operating system and applications such as Windows 10 Office 2019/365 Bloomberg Reuters Eikon etc)
Manage iPhone computers printers scanners and other hardware
Follow and maintain applications deployment via SCCM Intune other MDM applications
Support and answer users questions in the AMER region as well as support and interact with global support teams
Document standards and follow procedures
Will be required to work beyond normal business hours and be on call
Create and maintain automation and scripts to benefit the helpdesk
Perform desk moves including transporting hardware peripherals disconnect and reconnect procedures and cable management

Qualifications :

Experience: Preferably at least 5-10 years experience as desktop support or similar position
Practical technical skills on Microsoft environment (Workstation Windows OS and Office products)
Practical experience working with SCCM Citrix Intune or other MDM platform Active Directory NTFS file and share permissions
Previous experience working with commodities and/or trading industry an advantage
An understanding of trading support applications such as Reuters Bloomberg etc. an advantage

Education: Preferably Bachelor of Science in Computer Engineering or related IT Course work
Fluency in Spanish or French an advantage

Additional Information :

Personal Characteristics

Flexible and available out of business hours
Highly responsive energetic and enthusiastic
Capable of prioritizing tasks and meeting critical deadlines
Structured and rigorous
Good management under stress and pressure
Excellent judgment attention to details
Can work independently
Strong communication skills both verbally and in writing
Solution and results oriented
Team player with an open non-political style and a high level of personal integrity

This Role is located in Houston TX - In office 5x a week

All your information will be kept confidential according to EEO guidelines.

Remote Work :

Employment Type :

Full-time

The Desktop Support Engineer will have responsibility for:Providing day to day 1st and 2nd level support for both hardware and software related to End User Computing (including Hardware and Software support telephony land and mobile and printers)Assisting in the setup of meeting presentations and Vi...

The Desktop Support Engineer will have responsibility for:

Providing day to day 1st and 2nd level support for both hardware and software related to End User Computing (including Hardware and Software support telephony land and mobile and printers)
Assisting in the setup of meeting presentations and Videoconferencing calls
Preparing in the desk set up of new joiners and visitors including PC phones network connection and AD account
Install configure and maintain workstations hardware and software (Operating system and applications such as Windows 10 Office 2019/365 Bloomberg Reuters Eikon etc)
Manage iPhone computers printers scanners and other hardware
Follow and maintain applications deployment via SCCM Intune other MDM applications
Support and answer users questions in the AMER region as well as support and interact with global support teams
Document standards and follow procedures
Will be required to work beyond normal business hours and be on call
Create and maintain automation and scripts to benefit the helpdesk
Perform desk moves including transporting hardware peripherals disconnect and reconnect procedures and cable management

Qualifications :

Experience: Preferably at least 5-10 years experience as desktop support or similar position
Practical technical skills on Microsoft environment (Workstation Windows OS and Office products)
Practical experience working with SCCM Citrix Intune or other MDM platform Active Directory NTFS file and share permissions
Previous experience working with commodities and/or trading industry an advantage
An understanding of trading support applications such as Reuters Bloomberg etc. an advantage

Education: Preferably Bachelor of Science in Computer Engineering or related IT Course work
Fluency in Spanish or French an advantage

Additional Information :

Personal Characteristics

Flexible and available out of business hours
Highly responsive energetic and enthusiastic
Capable of prioritizing tasks and meeting critical deadlines
Structured and rigorous
Good management under stress and pressure
Excellent judgment attention to details
Can work independently
Strong communication skills both verbally and in writing
Solution and results oriented
Team player with an open non-political style and a high level of personal integrity

This Role is located in Houston TX - In office 5x a week

All your information will be kept confidential according to EEO guidelines.

Remote Work :

Employment Type :

Full-time

Key Skills

Mac Os
Active Directory
Desktop Support
Computer Networking
Mobile Devices
Windows
Remote Access Software
SCCM
Help Desk
Operating Systems
Remedy
Troubleshooting

Apply Now

About Company

Vitol

We are a leader in the energy sector with a presence across the spectrum; from oil through to power, renewables and carbon credits. Every day we use our expertise to distribute energy around the world. We source from producers, refiners and intermediaries and deliver to refineries, ut ... View more

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