Sr Mgr, Global Business Acceleration

We are seeking a Senior Manager of Global Business Acceleration to lead a team of Business Development Representatives (BDRs) within ServiceNows Global Business Acceleration (GBA) organization. This role owns the strategy execution and performance of a team responsible for validating buying groups qualifying decision-makers and delivering high-quality opportunities that advance through the sales cycle.

The Senior Manager partners closely with Marketing Sales and GBA leadership to optimize buying group engagement qualification standards and opportunity validation. You will build a high-performing team that converts marketing-generated demand into qualified pipeline while driving cross-functional alignment across our go-to-market organization.

Key Responsibilities:

• Lead and develop a high-performing team of Business Development Representatives building a culture of accountability growth and operational excellence
• Own quota attainment across monthly quarterly and annual targets ensuring consistent delivery of qualified opportunities that drive pipeline growth and revenue impact
• Forecast opportunity volume and pipeline contribution with precision driving strong conversion rates through stage progression and buying group validation
• Partner with Sales Marketing Operations and Enablement to align territory strategy sales play execution and campaign activation based on business unit pipeline needs
• Recruit top early-in-career talent through ServiceNow-sponsored local events including college programs university partnerships and networking initiatives
• Coach and develop team members for long-term success through structured readiness frameworks preparing BDRs for promotion into Outbound SDR and Account Executive roles
• Collaborate across global hubs on strategic initiatives within Global Business Acceleration driving best practice sharing and operational excellence
• Establish strong performance management rhythms including weekly 1:1s monthly reviews and quarterly business reviews with focus on KPI management forecast accuracy and data-driven coaching

Qualifications :

To be successful in this role you should have:

• 10 years of experience in a go-to-market sales role (Sales Development Inside Sales or Enterprise Software Sales) including at least 2 years leading high-performing teams in a people management capacity
• Proven ability to learn and operationalize complex multi-product enterprise platforms
• Data-driven mindset with demonstrated experience in forecasting pipeline management and performance analytics
• Travel occasionally across AMS GBA Hubs (San Diego Waltham West Palm Beach)
• Experience leveraging AI-powered tools to enhance workflows decision-making and business outcomes

For positions in this location we offer a base pay of $133600 - $233800 plus equity (when applicable) variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline and individual total compensation will vary based on factors such as qualifications skill level competencies and work location. We also offer health plans including flexible spending accounts a 401(k) Plan with company match ESPP matching donations a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location.

Additional Information :

Work Personas

We approach our distributed world of work with flexibility and trust. Work personas (flexible remote or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.

Equal Opportunity Employer

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color creed religion sex sexual orientation national origin or nationality ancestry age disability gender identity or expression marital status veteran status or any other category protected by addition all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. 

Accommodations

We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process or are unable to use this online application and need an alternative method to apply please contact for assistance. 

Export Control Regulations

For positions requiring access to controlled technology subject to export control regulations including the U.S. Export Administration Regulations (EAR) ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. 

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Remote Work :

No

Employment Type :

Full-time