Manager, Application Development Services

• Provide Strategic Leadership for Development Services: Oversee the Application Development Services team to ensure development activities align with institutional goals and user experience standards.

• Drive Continuous Improvement and Innovation: Foster a culture that advances modern development practices automation and innovative design approaches.

• Ensure High Quality Application Delivery: Oversee the development of secure reliable and maintainable applications using full stack low code and no code tools.

• Coordinate with the Integrations Team: Define application and data integration requirements and ensure seamless interoperability between systems across the enterprise.

• Champion Accessibility and Human Centered Design: Embed accessibility inclusion and user centered design principles into all development initiatives.

• Develop and Mentor the Development Team: Lead coach and support Application Developers through performance management skills development and personalized growth planning.

• Set Clear Goals and Accountability Measures: Establish measurable team expectations tied to ITS and Enterprise Applications objectives to ensure consistent and high-quality delivery.

• Lead Process Optimization Initiatives: Use data analytics and user feedback to identify friction points and streamline digital workflows.

• Advance System Consolidation and Automation: Ensure the team proactively identifies opportunities for consolidation automation and improved user experiences.

• Leverage Analytics for Improvement: Use analytics to monitor processes expand automation and support data-driven decision-making across staff operations.

• Standardize Development Practices Across ITS: Partner with ITS leadership to align tooling workflows and best practices that improve operational efficiency across technical teams.

• Partner with Experience Leaders: Collaborate with Experience Managers and Relationship and Product Analysts to ensure development priorities reflect user needs and experience goals.

• Promote Modern Engineering Practices: Advance Agile delivery CI CD pipelines peer code reviews and cloud native development to improve efficiency and product quality.

• Participate in Governance and Committees: Represent the development perspective in institutional governance and ITS committees to support sustainable innovation.

• Manage Development Related Vendor Relationships: Oversee vendors and contracts associated with development tools platforms and supporting services.

• Collaborate on Technology Evaluation and Procurement: Work with Procurement Legal and Security teams to assess and onboard new development technologies or service providers.

• Perform other related duties.

Loyola Marymount University Expectations

Exhibit behavior that supports the mission vision and values of the university. Communicate and employ interpersonal actions that model high standards of professional responsible accountable and ethical conduct. Demonstrate a commitment to outstanding customer service.

Requisite Qualifications

• Typically a Bachelors degree in computer science Information Systems or a related field Masters preferred. Incumbent will be expected to continue upgrading knowledge skills and abilities needed to keep abreast of regulation policy and technology changes.
• Seven years of progressively responsible experience in software development or enterprise application delivery with a strong record of successful project execution.
• Two years of management or technical leadership experience in a complex organization including responsibility for coaching performance management and team development.
• Demonstrated proficiency in full stack development low code and no code platforms and modern development practices across the software development lifecycle.
• Experience with AWS services AI integration automation and cloud native design patterns to support scalable and secure application development.
• Experience defining and maintaining development standards architectural patterns and best practices across teams or distributed environments.
• Proven ability to collaborate with cross functional partners including integrations data services security infrastructure and user experience teams.
• Strong understanding of Agile delivery version control peer code reviews and other modern engineering practices.
• Ability to manage development roadmaps prioritize competing demands and align work to institutional and user experience goals.
• Strong analytical and problem-solving skills with the ability to evaluate complex technical issues and develop actionable solutions.
• Excellent communication and relationship building skills with the ability to translate technical concepts for non-technical stakeholders.
• Commitment to accessibility inclusion human centered design and continuous improvement.

Preferred Qualifications:

• Experience designing or supporting enterprise systems such as Workday Banner Salesforce or similar platforms that require complex integration and workflow design.
• Experience implementing cloud native architectures containerization or event driven design in AWS or similar environments.
• Demonstrated success improving developer experience optimizing pipelines or modernizing legacy applications.
• Experience working in higher education or another mission driven environment with a broad and diverse stakeholder base.
• Experience evaluating procuring or managing vendors that provide development platforms tools or managed services.
• Training or certification in Agile Scrum ITIL cloud architecture DevOps or related frameworks.

The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities duties and skills required of this position.