Cruise Director
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Job Location:
Florida City, FL - USA
Monthly Salary:
Not Disclosed
Posted on:
12 hours ago
Vacancies:
1 Vacancy
Job Summary
Position Summary
The Cruise Director is responsible for leading mentoring and developing a diverse Entertainment and Activities team to deliver a dynamic guest-centric entertainment program onboard. Acting as the onboard Brand Ambassador the Cruise Director hosts major guest-facing events and activities while setting the tone for service excellence engagement and professionalism.
This role provides strategic oversight of all onboard entertainment offerings ensures alignment with brand standards and fosters a culture that enhances guest satisfaction team engagement and commercial performance. The Cruise Director also ensures a safe healthy operating environment and collaborates closely with shipboard leadership to deliver a seamless and memorable guest experience.
Key Responsibilities
Lead mentor and develop the Entertainment and Activities department promoting a guest- and teammate-centric culture
Act as the onboard Brand Ambassador hosting key events presentations and guest-facing activities with confidence and professionalism
Oversee the delivery of all entertainment products including youth and teen programs guest activities enrichment programming onboard media music services production services guest entertainers and special events
Inspire consistent delivery of high-quality entertainment experiences that exceed guest expectations and reduce friction points throughout the guest journey
Collaborate with entertainment leadership to design and deliver personalised and engaging guest experiences sharing best practices and innovation
Oversee quality assurance standards for entertainment programming ensuring alignment with operational and brand expectations
Partner with shipboard leaders to align entertainment development and execution across departments
Monitor departmental performance and guest feedback using insights to continuously enhance programming and delivery
Manage departmental budgets inventory and resources in line with financial targets
Coordinate with technical teams to ensure timely maintenance repair and operational readiness of entertainment equipment and venues
Identify and implement cost-efficiency strategies without compromising quality or guest experience
Communicate organisational updates initiatives and strategic priorities clearly and effectively to the Entertainment team
Skills Knowledge and Experience
Non-Negotiable Requirements
Previous cruise ship experience in a senior entertainment or activities leadership role
Substantial professional experience organising and leading events activities shows or theatrical productions in a guest-facing environment
Proven ability to act as the central outward-facing host and focal point of entertainment programming
Confident charismatic and engaging stage presence with a natural controlled and audience-friendly delivery style
Demonstrated leadership capability overseeing large diverse and multicultural teams
Strong organisational and coordination skills across multiple entertainment disciplines
Proven experience managing budgets and controlling inventory
Excellent communication skills with the ability to engage guests and lead teams effectively
Comfort working long hours in a high-visibility shipboard environment
Strongly Preferred
Experience overseeing a wide portfolio of entertainment functions (e.g. activities production music youth programs enrichment)
Strong commercial awareness and understanding of guest satisfaction drivers
Ability to balance creativity with operational discipline and compliance
Experience working closely with technical and production teams
Additional Application Requirements
Submission of a comprehensive and clearly structured curriculum vitae
Submission of a short video presentation demonstrating personality communication ability and public speaking skills (professional production not required; authenticity essential) - full details provided in the application stage
Contract Details
Single cabin accommodation
Key Skills
- Fundraising
- Management Experience
- Coaching
- Analysis Skills
- Strategic Planning
- Team Management
- Budgeting
- Leadership Experience
- Mentoring
- Public Speaking
- negotiation
- Supervising Experience
About Company
Straight Talk. Real Experience. No Bull-ship. 🚢✨At Cruise Academy, we don’t just teach it -we’ve lived it. Founded in 2017 by seafarers for seafarers, we specialize in maritime training and shipboard recruitment for the global cruise industry.We tell it like it is -the good, the bad, ... View more
