Director, Customer Growth Initiatives

San Jose, CA - USA

Yearly Salary: $ 176900 - 323350

Posted on: Yesterday

Vacancies: 1 Vacancy

Job Summary

Our Company

Changing the world through digital experiences is what Adobes all about. We give everyonefrom emerging artists to global brandseverything they need to design and deliver exceptional digital experiences! Were passionate about empowering people to create beautiful and powerful images videos and apps and transform how companies interact with customers across every screen.

Were on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization and we know the next big idea could be yours!

The Opportunity

This role will engage with customers internalteamsand executive leadership to aggregatesynthesize and strategically communicateinsights from Adobes priority customers across the extendedDigital Experiencenetwork. Creating a virtual feedback loop into Adobes Executive LeadershipDX AmericasSales Product Marketing and Sales Enablement organizations.This role willbe responsible fordeveloping and executing a communication strategyaround our customer growth initiatives.It will increase the speed and consistency by which field insights are captured and communicated across theAmericas DXorganization. Driving initiatives to better understandDXcustomerspriorities andidentifythe findings needed to ensure Adobe captures the highestcustomerwallet share.

WhatYoullDo

This candidate will have the enterprise experience vital to discern key customer patterns and trends; developing strategic and actionable points of view to amplify across the organization and enable speed of execution. Withdemonstratedsuccess standing up global customer programs across matrixed enterprise organizations and a proventrack recordof fostering cohesion anddrivingstrategic initiatives forward. This role is considered pivotal in helpingourDXfield sales gain customerinsights andmove with increased pace and knowledge as Adobes new generative services are introduced.

The role willwork closely withtheGM/VPAmericas Enterprise Sr. Director of Americas Sales OperationsandSalesleaders in the United States Latin America andthePublic Sectorto ensure a clear understanding of AdobesDXstrategy and team initiatives.This candidates customer acumen program management capabilities andstrong communicationskills will ensure consistent andtimelycustomer information flow across the organization. Helping the team prioritize their sales efforts.

This role will also require a leader to create a series of targetedAmericas EnterpriseDXinitiatives with the goaltobetter understand and communicate our customers priorities while armingsales leadersmore efficiently and effectively with real time customer feedback.

The DirectorCustomerGrowth Initiatives position offers a unique opportunity to make a significant impact onthe Americas Enterprisefieldsalesteams success and satisfaction while driving business growth and innovation.If you are someone that is passionate about delivering exceptional customer experiences and driving positive business outcomes were excited for you to apply.

What You Need to Succeed

Bachelors degree inBusiness OperationsFinanceor related field

10yearswork experience in program management process management processimprovementorequivalent experience

5 experience in sales execution or sales operations

5 years of experience in communications including stakeholder engagement cross-functional collaboration and executive-level messaging

Our compensation reflects the cost of labor across several U.S. geographic markets and we pay differently based on those defined markets. The U.S. pay range for this positionis $$323350 annually. Paywithin this range varies by work locationand may also depend on job-related knowledge skillsand experience. Your recruiter can share more about the specific salary range for the job location during the hiring process.

In California the pay range for this position is $223300 - $323350

At Adobe for sales roles starting salaries are expressed as total target compensation (TTC base commission) and short-term incentives are in the form of sales commission plans. Non-sales roles starting salaries are expressed as base salary and short-term incentives are in the form of the Annual Incentive Plan (AIP).

In addition certain roles may be eligible for long-term incentives in the form of a new hire equity award.

State-Specific Notices:

California:

Fair Chance Ordinances

Adobe will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and fair chance ordinances.

Colorado:

Application Window Notice

Feb:00 AM

If this role is open to hiring in Colorado (as listed on the job posting) the application window will remain open until at least the date and time stated above in Pacific Time in compliance with Colorado pay transparency regulations. If this role does not have Colorado listed as a hiring location no specific application window applies and the posting may close at any time based on hiring needs.

Massachusetts:

Massachusetts Legal Notice

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Adobe is proud to be anEqual Employment Opportunityemployer. We do not discriminate based on gender race or color ethnicity or national origin age disability religion sexual orientation gender identity or expression veteran status or any other applicable characteristics protected by law.Learn more.

Adobe aims to make accessible to any and all users. If you have a disability or special need that requires accommodation to navigate our website or complete the application process emailor call .

Required Experience:

Director

Our CompanyChanging the world through digital experiences is what Adobes all about. We give everyonefrom emerging artists to global brandseverything they need to design and deliver exceptional digital experiences! Were passionate about empowering people to create beautiful and powerful images videos...