SUMMARY
The Case Manager position aids individuals and families requiring assistance by performing the following duties.
SCHEDULE:
Sunday to Thursday 9pam to 5pm.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following.
- Completes shelter screenings to determine if candidate meets program requirements;
- Interviews clients with problems such as personal and family adjustments finances employment food clothing housing and physical and mental impairments to determine nature and degree of problem;
- Secures information such as medical psychological and social factors contributing to clients situation and evaluates these and clients capacities;
- Meets with client individually in family or in other small groups regarding plans for meeting needs and aids client to mobilize inner capacities and environmental resources to improve social functioning;
- Helps client to modify attitudes and patterns of behavior by increasing their understanding of self and/or personal problems;
- Identifies clients individual trauma responses and works with the client to address them;
- Be knowledgeable and implement the Trauma Informed Care philosophy by creating a safe therapeutic living and working environment for our clients which espouse the proactive principles of growth change and empowerment of the individual;
- Provide 24-hour on-call coverage for the program to guide staff in good decision making and problem solving.
- Directs staff in response to emergency situations.
- Maintain and report accurate and up-to-date statistics for the program.
- Responsible for ensuring all shifts are covered.
- Refers clients to community resources and other organizations.
- Complies records and prepares reports.
- Works with the client to develop a service plan and performs follow-up to determine quantity and quality of service provided client and status of clients case.
- Accesses and records client and community resource information.
- Secures supplementary information such as employment medical records or school reports.
- Provide basic crisis intervention with Residential clients.
- Assume responsibility for all scheduled and unscheduled helpline calls/shifts to include meeting with walk-in clients.
- Assist with transportation of clients and pick-up of community donations.
- Complete monthly maintenance checks to ensure building safety.
- Will work a minimum of three 8 hour or six 4 hour holiday shifts per calendar year.
- Other duties as assigned by management.
SUPERVISORY RESPONSIBILITIES
Provides consultation and direction during on-call coverage of Safehouse.
SALARY
$26.00 - $28.00 per hour with eligibility to receive additional pay when working the shift differentials
Requirements
QUALIFICATIONS
To perform this job successfully an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and/or EXPERIENCE
Bachelors degree (B.A.) from a four-year college or university; or two years in related experience and/or training; or equivalent combination of education and experience. Be willing and able to attend ongoing Trauma Informed Care trainings and webinars to stay current with up to date trends in intervention.
LANGUAGE SKILLS
Ability to read and interpret documents such as safety rules operating and maintenance instructions and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization. Excellent listening skills.
CERTIFICATES LICENSES REGISTRATIONS
Current drivers license and clean driving record. Criminal background check required. Completion of SARCs 26 hour Basic Crisis Response Training.
Required Skills:
Necessary Skills: Knowledge of intensive psychosocial services such as casework group work and individual and family therapy. Ability to work under pressure within time constraints. Knowledge of and adherence to laws policies procedures and ethical standards of the counseling profession. Willing and able to attend ongoing Trauma Informed Care trainings and webinars to stay current with trends in intervention. Excellent speaking and listening skills. Requirements for Consideration: Minimum of a Bachelors Degree is required preferably within Human Services. Previous experience managing people. Valid drivers license and a clean driving record within the provisions of the agencys policy. The ability to complete SARCs 30-hour Basic Crisis Response training within 3 months of the date of hire. Preferred Experience: Experience working with vulnerable populations and victims/survivors of domestic violence sexual abuse and stalking.
SUMMARYThe Case Manager position aids individuals and families requiring assistance by performing the following duties. SCHEDULE: Sunday to Thursday 9pam to 5pm. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following.Completes shelter screenings to determine if candidate meets program requireme...
SUMMARY
The Case Manager position aids individuals and families requiring assistance by performing the following duties.
SCHEDULE:
Sunday to Thursday 9pam to 5pm.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following.
- Completes shelter screenings to determine if candidate meets program requirements;
- Interviews clients with problems such as personal and family adjustments finances employment food clothing housing and physical and mental impairments to determine nature and degree of problem;
- Secures information such as medical psychological and social factors contributing to clients situation and evaluates these and clients capacities;
- Meets with client individually in family or in other small groups regarding plans for meeting needs and aids client to mobilize inner capacities and environmental resources to improve social functioning;
- Helps client to modify attitudes and patterns of behavior by increasing their understanding of self and/or personal problems;
- Identifies clients individual trauma responses and works with the client to address them;
- Be knowledgeable and implement the Trauma Informed Care philosophy by creating a safe therapeutic living and working environment for our clients which espouse the proactive principles of growth change and empowerment of the individual;
- Provide 24-hour on-call coverage for the program to guide staff in good decision making and problem solving.
- Directs staff in response to emergency situations.
- Maintain and report accurate and up-to-date statistics for the program.
- Responsible for ensuring all shifts are covered.
- Refers clients to community resources and other organizations.
- Complies records and prepares reports.
- Works with the client to develop a service plan and performs follow-up to determine quantity and quality of service provided client and status of clients case.
- Accesses and records client and community resource information.
- Secures supplementary information such as employment medical records or school reports.
- Provide basic crisis intervention with Residential clients.
- Assume responsibility for all scheduled and unscheduled helpline calls/shifts to include meeting with walk-in clients.
- Assist with transportation of clients and pick-up of community donations.
- Complete monthly maintenance checks to ensure building safety.
- Will work a minimum of three 8 hour or six 4 hour holiday shifts per calendar year.
- Other duties as assigned by management.
SUPERVISORY RESPONSIBILITIES
Provides consultation and direction during on-call coverage of Safehouse.
SALARY
$26.00 - $28.00 per hour with eligibility to receive additional pay when working the shift differentials
Requirements
QUALIFICATIONS
To perform this job successfully an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and/or EXPERIENCE
Bachelors degree (B.A.) from a four-year college or university; or two years in related experience and/or training; or equivalent combination of education and experience. Be willing and able to attend ongoing Trauma Informed Care trainings and webinars to stay current with up to date trends in intervention.
LANGUAGE SKILLS
Ability to read and interpret documents such as safety rules operating and maintenance instructions and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization. Excellent listening skills.
CERTIFICATES LICENSES REGISTRATIONS
Current drivers license and clean driving record. Criminal background check required. Completion of SARCs 26 hour Basic Crisis Response Training.
Required Skills:
Necessary Skills: Knowledge of intensive psychosocial services such as casework group work and individual and family therapy. Ability to work under pressure within time constraints. Knowledge of and adherence to laws policies procedures and ethical standards of the counseling profession. Willing and able to attend ongoing Trauma Informed Care trainings and webinars to stay current with trends in intervention. Excellent speaking and listening skills. Requirements for Consideration: Minimum of a Bachelors Degree is required preferably within Human Services. Previous experience managing people. Valid drivers license and a clean driving record within the provisions of the agencys policy. The ability to complete SARCs 30-hour Basic Crisis Response training within 3 months of the date of hire. Preferred Experience: Experience working with vulnerable populations and victims/survivors of domestic violence sexual abuse and stalking.
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