Resident Involvement Officer

Location: London Corsica Street / Wrights Road

Salary: 38169 to 44515 per annum

Hours: 36 hours per week

Contract Type: Permanent

Were currently recruiting for a Resident Involvement Officer which is a hybrid role covering the North London region. You must have the ability to travel across the region to deliver and support resident involvement activities on a regular basis.

Working as part of the Resident Involvement team youll lead at a regional level on the promotion of the Resident Involvement (RI) strategy and support residents to engage in Clarions involvement offer and supporting menu of opportunities. Youll be required to evidence co-ordinate facilitate and deliver exceptional RI activities for the region and nationally including support of resident-led scrutiny of services. Youll act as a consultant to teams in how RI is delivered at a local level to include training and motivating teams where necessary. Carrying out consultations with residents reporting on engagement resident feedback and outcomes in line with regulation.

To be successful in the role youll have excellent communication skills strong report writing skills be able to work independently in a fast-paced environment and the ability to prioritise and manage competing demands. Can also demonstrate forward thinking and innovation to engage residents and drive service improvement.

Were seeking someone who is confident highly motivated has a positive mindset and can take the lead on engagement and joint working with regional and other customer-focussed teams to enable engagement of residents. Ensuring the residents voice is at the heart of our decision-making.

Ideally youll have experience in Resident Involvement Community Development or Housing along with project management experience. Youll be able to work flexible hours on occasions and to attend evening meetings or weekend events.

If this sounds like an opportunity for you thenpleasereviewthe full role profilebefore applyinghere

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Closing Date: Thursday 29th January 2026 at midnight.

This is a hybrid role with a base location at either our London Corsica Street or Wrights Road office.

Applicants must be able to travel across the region asrequired.

You must be eligible to work in the UK to apply for this vacancy; Clarionarenot able to offer visa required toresidein England or Wales for the duration of your employment.

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