About Wolt

At Wolt we create technology that brings joy simplicity and earnings to the neighborhoods of the 2014 we started with delivery of restaurant food. Now were building the delivery of (almost) everything and youll find us in over 500 cities in 30 countries around the 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe.

Working at Wolt isnt always easy but its definitely exciting. Here youll learn more build more and ship more than in most other companies. Youll be challenged a lot but also have a lot of fun on the way. So if youre a self-starter with drive and entrepreneurial spirit this could be the ride of your life.

Account Manager - Wolt Drive (m/w/d)

Wolt Drive isWolts Delivery-as-a-Service solution enabling merchants to offer fast and reliable deliveries for orders placed through their own channels (outside of the Wolt app).

We are building a business within the business and are looking for a highly driven and strategic professional to help scale this new vertical. We have big plans so we need someone who takes full ownership in building strategic partnerships with our restaurant and retail partners. If you have a strong commercial acumen and a hands-on approach to growing both strategic and long tail accounts this might be the perfect opportunity for you.

As an Account & Commercial Manager Wolt Drive you will scale Wolt Drive in Germany by driving adoption among new and existing partners while also translating partner needs into clear requirements and championing them across internal teams. This is a high-impact role requiring a mix of strategic thinking account management and cross-functional project management to operationalize Wolt Drive. You will work closely with Product Operations Support and Marketing as well as our Restaurant and Retail teams to drive alignment and execution.

This is a high-visibility role with direct impact on the growth and strategic direction of Wolt Drive in Germany. You will be working in a fast-paced low-ego and highly collaborative environment with significant autonomy.

What youll be doing

• Own scale and manage key partnerships Act as the trusted advisor to merchants ensure a smooth onboarding adoption and long-term success with Wolt Drive.
• Lead complex negotiations and deal-making Structure commercial agreements that create long-term value.
• Lead strategic projects and stakeholder management Work cross-functionally to align Product Sales Operations and other teams in scaling efficiently.
• Optimize processes for mass account management - Design and improve scalable account management processes tooling and playbooks to efficiently support a growing long-tail partner base.
• Build and improve internal enablement Improve processes materials and best practices that allow other teams (e.g. Support Account Management Sales) to manage Wolt Drive at scale.
• Leverage data to drive decision-making Develop insights track key performance metrics and make data-driven recommendations to accelerate growth.
• Collaborate with integrators and tech teams Partner with key integration providers to expand Wolt Drives reach and relevance.

Our humble expectations*

• Fluent/Native German and excellent English skills (written & spoken).
• >5yrs experience in account management business development consultative sales or strategic partnerships ideally within marketplaces eCommerce last-mile logistics or SaaS.
• Track record in empathetically managing and influencing partners stakeholders across different teams from C-level executives to internal commercial and operational teams.
• Strong strategic and analytical mindset able to break down complex challenges connect the dots and execute on both short-term and long-term goals.
• Hands-on and entrepreneurial mindset comfortable taking initiative navigating ambiguity and building things from scratch.

Our Commitment to Diversity and Inclusion

Were committed to growing and empowering a more inclusive community within our company industry and cities. Thats why we hire and cultivate diverse teams of people from all backgrounds experiences and perspectives. We believe that true innovation happens when everyone has room at the table and the tools resources and opportunity to excel.