Commercial Director of Operations HVAC
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Job Location:
Phoenix, NM - USA
Monthly Salary:
Not Disclosed
Posted on:
Yesterday
Vacancies:
1 Vacancy
Department:
Job Summary
About Us
We are a full-service HVAC building automation chiller and retrofit contractor with a reputation for combining high-quality consulting services with customized energy solutions. Our integrated single-source solutions include turnkey in-house capabilities with design assistance as well as engineering applications and automated control systems.
Essential Duties & Responsibilities
- Organize observe and oversee the implementation of daily operations of the entire business including Service Retrofit Automation Sales and Warehouse.
- Observations and recommendations to be taken to the Management team to initiate a platform for collective discussion obtaining collective ideas for areas of improvement and ways to implement said areas.
- Upon agreement and buy-in from the Management Team the Director of Operations will take the lead in driving such changes and modifications with the help of the Department Managers in enforcing such changes and modifications
- Ensure business is well coordinated and productive by managing its procedures and assisting department managers in coaching people.
- Recruiting and talent acquisition for all areas of the business. Collaborate with department managers and proactively identify future hiring needs.
- Evaluate process and procedures in all areas of the business and the overall efficiency of business according to organizational objectives and deliver improvement recommendations to management team
- Work with Department managers to implement processes and procedures to ensure timeliness efficiency of product and deliverables profitability and overall customer satisfaction.
- Cultivate positivity and a culture of teamwork.
- Conduit of communication and Liaison between department managers and key department personnel to make decisions for operational activities and set strategic goals.
- Oversee plan and monitor the day-to-day running of business operations to ensure smooth progress but avoid getting into the weeds on any issue. Focus on working on the business and not in the business.
- Work with Department Managers to create a one- and three-year business plan. Small plans for each department and one full business plan for the branch that detail the departments current position and plans for future growth.
- Observe staff from all departments and provide constructive feedback to departments managers
- Responsible for emphasizing driving and implementing a culture that is centered on the Customer Experience.
- Drive ideas and initiatives for growth profitability and customer retention.
- Manage relationships/agreements with external partners/vendors.
- Manage procurement processes and coordinate material and resource allocation.
- Oversee Warehouse Management personnel and assist in implementing processes and procedures to ensure efficient LEAN warehouse inventory practices tool and inventory tracking and other efficient measures.
- Evaluate overall performance by gathering analyzing and interpreting data and metrics. Utilize Microsoft office suites including CRM to track data.
- Build Branch QA/QC program with Standard Operating Procedures for each department. Manage quality process.
- Builds and maintains relationships with customers through client meetings site visits phone calls and other channels.
- Oversee Service Manager and Service Operations Manager
- Ensure associate growth and development through mentoring and training.
- Approve PM Service Contracts Mentor Service Manager and Service Operations Manager
- Approve PM renewals Mentor Service Manager and Service Operations Manager
- Meets with Service Operations Manager to discuss Open Work Order Report Inefficiencies
- Meets with Service Operations Manager to discuss Open PM Report Inefficiencies
- Monitors Service department KPIs include billable hours gross margin revenue contract performance and P-card truck stock expenditures.
Qualifications
- Bachelors degree in business administration or organizational leadership
- Masters degree in business administration or management and leadership preferred.
- 15 years experience in HVAC commercial service or related field.
- 8 years P&L responsibility
- Must have a keen attention to detail and the flexibility to work with different aspects of a business.
- Experience supervising coaching and developing staff.
- Financial acumen inclusive of cost modeling for sales proposals.
- A good working knowledge of many sides of the business including Service Sales and Retrofit
Equal Opportunity Employer
As a leading provider of mechanical and electrical construction facilities services and energy infrastructure we offer employees a competitive salary and benefits package and we are always looking for individuals with the talent and skills required to contribute to our continued growth and success. Equal Opportunity Employer/Veterans/Disabled
Notice to Prospective Employees
Notice to prospective employees: There have been fraudulent postings and emails regarding job openings. EMCOR Group and its companies list open positions here. Please check our available positions to confirm that a post or email is genuine.
EMCOR Group and its companies do not reach out to individuals to help with marketing or other similar services. If an individual is contacted for services outside of EMCORs normal application process it is probably fraudulent.
EMCOR Group and its companies do not reach out to individuals to help with marketing or other similar services. If an individual is contacted for services outside of EMCORs normal application process it is probably fraudulent.
Geographic Disclosure
Benefits: We are committed to providing employees a comprehensive benefits package which includes medical dental and vision coverage along with health savings and flexible spending accounts life insurance disability a 401(k) Savings Plan College Coach and employee assistance program.
Required Experience:
Director
Key Skills
- Risk Management
- Negiotiation
- Operational management
- Smartsheets
- Strategic Planning
- Team Management
- Budgeting
- Leadership Experience
- Program Development
- Supervising Experience
- Financial Planning
About Company
EMCOR Group, Inc NYSE EME is a global leader in mechanical and electrical construction services, facilities services, energy infrastructure, sustainability and green building services for businesses, organizations, hospitals, education facilities and government
