Automotive Internet Sales Coordinator

Rock Hill Ford

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profile Job Location:

Rock Hill, SC - USA

profile Monthly Salary: Not Disclosed
Posted on: 13 hours ago
Vacancies: 1 Vacancy

Job Summary

The Automotive Internet Sales Coordinatoris responsible for managing inbound and outbound customer communications qualifying sales leads and setting appointments for the sales team. This role plays a critical part in driving showroom traffic improving customer experience and increasing vehicle sales through timely follow-up and effective communication.

What we offer:

  • Free Health Insurance Option Available
  • 401k Match Options Available
  • HSA company match contribution
  • Dental and Vision Insurance Available
  • Paid Vacations Holiday Pay PTO pay
  • Career advancement opportunities promote from within
  • Discounts onproducts and services
  • Family owned and operated
  • Long term job security
Responsibilities
  • Handle inbound and outbound calls to set and confirm sales and service appointments
  • Respond promptly to internet phone and live chat leads using approved scripts and templates
  • Provide customers with initial vehicle pricing and dealership information
  • Present preliminary financing and leasing options based on customer needs
  • Follow up with unsold leads and no-show appointments to drive showroom traffic
  • Maintain accurate customer records and appointment details in the CRM system
  • Collaborate with sales teams and dealership management to improve processes and results
Qualifications
  • At least one previous role based in customer service experience
  • Excellent teammate with collaborative attitude and eagerness to improve
  • Prompt and courteous demeanor
  • Positive and hardworking personality
  • Strong computer skills
  • Valid drivers license and clean driving history

The Krause Auto Group has been in business for over 30 years and we contribute our longevity to our focus on both customer and employee satisfaction. Our employees are not just a number. We acknowledge and support every employee regardless of position and care for everyone individually. We love to help people grow promote from within and celebrate individual success stories! We offer great opportunities to grow with our company portfolio which consists of 16 brands (BMW Mercedes Ford Lincoln Hyundai Genesis Nissan Kia Honda Volvo Lamborghini Aston Martin Rolls RoyceKoenigsegg Mclaren and Lotus) across 5 states (Georgia South Carolina North Carolina Texas and Florida)

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws.

Required Experience:

IC

The Automotive Internet Sales Coordinatoris responsible for managing inbound and outbound customer communications qualifying sales leads and setting appointments for the sales team. This role plays a critical part in driving showroom traffic improving customer experience and increasing vehicle sales...
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Key Skills

  • Sales Experience
  • Microsoft Office
  • Customer Service
  • Hotel Experience
  • Hospitality Experience
  • Basic Math
  • Microsoft Powerpoint
  • Salesforce
  • Filing
  • Project Management Software
  • Administrative Experience
  • Sales Support

About Company

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Are you an experienced sales professional looking for an exciting new opportunity? Do you have a passion for automobiles and a drive to succeed? If so, Rock Hil...

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