Team Leader, Short Term Insurance Claims
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Job Location:
Roodepoort - South Africa
Monthly Salary:
Not Disclosed
Posted on:
17 hours ago
Vacancies:
1 Vacancy
Job Summary
To lead coach and manage a frontline claims team to deliver consistent high quality empathetic and compliant buildings claims outcomes in line with the operational customer experience cost quality and people objectives set by the Claims Manager.
The Team Leader is accountable for intraday execution claims quality consultant performance customer experience and people development ensuring the team consistently meets agreed service and productivity targets.
Qualifications :
Type of Qualification: First Degree - NQF 6
Field of Study: Short Term Insurance
Experience Required
3 - 5 years experience in a leadership or supervisory role. Minimum of 3 years experience in the Short-Term Insurance claims or customer service industry.
Strong knowledge of claims processes emergency dispatch procedures and service provider networks. Proficient in Microsoft Office and claims management systems
Additional Information :
Behavioural Competencies:
- Adopting Practical Approaches
- Challenging Ideas
- Convincing People
- Directing People
- Following Procedures
- Making Decisions
- Producing Output
- Understanding People
Technical Competencies:
- Control Evaluation
- Risk Management
- Insurance Risk Management
- Insurance Products
- Insurance Processing
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Bidding
- Mac Os
- Accounting & Finance
- Agriculture
- Dcom
- Food & Beverage
About Company
Standard Bank Group is a leading Africa-focused financial services group, and an innovative player on the global stage, that offers a variety of career-enhancing opportunities – plus the chance to work alongside some of the sector’s most talented, motivated professionals. Our clients ... View more
