People Associate, Benefits

About Wolt

At Wolt we create technology that brings joy simplicity and earnings to the neighborhoods of the 2014 we started with delivery of restaurant food. Now were building the delivery of (almost) everything and youll find us in over 500 cities in 30 countries around the 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe.

Working at Wolt isnt always easy but its definitely exciting. Here youll learn more build more and ship more than in most other companies. Youll be challenged a lot but also have a lot of fun on the way. So if youre a self-starter with drive and entrepreneurial spirit this could be the ride of your life.

At Wolt we build technology and experiences that make everyday life easier. From our start in food delivery in 2014 to now operating in 30 countries we help people discover connect and get more out of their neighborhoods. As part of DoorDash we continue scaling globally while staying true to our values ownership learning and excellence.

Our People & Talent team plays a critical role in this journey by building scalable consistent and equitable programs that help our people thrive. Benefits (part of Total Rewards) are at the heart of that mission.

About the role

Were looking for a People Associate Benefits to join our Benefits Global Total Rewards team.

In this role you will own the day-to-day administration coordination and continuous improvement of Wolts benefits programs across all markets. Youll ensure our benefits processes are accurate compliant timely and easy for employees to navigate.

You will partner closely with People Operations Payroll Finance Legal and external vendors to run operational processes including regular and ad-hoc audits support renewals document workflows and deliver an employee experience that reflects how we care for our people.

This is an exciting opportunity for someone who enjoys the operational side of HR thrives in a high-growth fast-paced environment and wants to help build scalable high-quality benefits operations in a global context.

What youll be doing

Benefits Administration & Program Operations

• Own benefits administration across markets including enrollments changes terminations and data transfers.
• Creating and maintaining accurate process documentation policy updates and program information across internal systems and platforms.
• Support implementation and ongoing operations of benefits programs across multiple countries.

Vendor & Broker Coordination

• Serve as a day-to-day contact for vendors and brokers ensuring timely issue resolution.
• Assist with evaluations onboarding renewals pricing reviews and vendor performance tracking.
• Coordinate accurate data exchanges between vendors Payroll and Workday.

Renewals Compliance & Controls

• Help with the coordination of renewals and open enrollment cycles (where applicable) ensuring accuracy clear communication and adherence to timelines.
• Conduct regular audits and reconciliations to maintain data integrity and compliance with regulatory requirements.
• Partner with People Operations and Payroll to ensure benefits data reflects internal controls and statutory obligations.

Employee & Stakeholder Support

• Respond to benefits-related escalations from employees and People Partners providing clear and consistent guidance.
• Create and maintain employee-facing materials templates and FAQs.
• Support delivery of educational sessions FAQs intranet updates and candidate-facing documentation.

Data Reporting & Continuous Improvement

• Track and report participation costs and key metrics to enhance data-driven decision-making.
• Identify opportunities to streamline simplify or automate recurring processes.
• Support the Project Manager and Head of Benefits on global initiatives and cross-functional projects.

Our humble expectations*

Experience & Skills

• 2 years of experience in Benefits Total Rewards HR Operations or related fieldsideally in a multinational environment.
• Strong understanding of benefits processes vendor management and compliance fundamentals.
• Proficient with Excel (XLOOKUP pivot tables index/match) and comfortable working with HR systems (Workday is a plus).
• Experience managing or supporting benefits renewals and vendor relationships.
• Confident working with data sets audits reporting and reconciliations.
• Excellent communication and stakeholder management skills across distributed teams.
• Highly organized reliable and detail-oriented.

Mindset & Competencies

• Proactive solution-oriented and hands-on.
• Collaborative dependable and comfortable working in a multinational environment with cross-functional partners.
• Curious and eager to learn how benefits and rewards create value.
• Able to balance operational details with the broader employee experience.
• Thrives in a fast-paced evolving environment.

What success looks like

• Benefits renewals enrollments and vendor workflows run accurately and on time.
• Employees and stakeholders receive clear consistent and high-quality support.
• Processes are documented reliable and scalable as Wolt continues to grow.
• Improvements and automation opportunities are identified and implemented continuously.
• Strong data integrity and audit processes reduce error rates and operational risk.

Why youll love working at Wolt

• Youll have a direct impact on how benefits and Total Rewards are delivered across 35 countries.
• Youll join a small dynamic team where youll see the results of your work quickly.
• Youll build global experience across a wide variety of benefit types markets and vendors.
• Youll work in a culture built on ownership trust transparency and learning.
• Competitive compensation flexibility and the chance to help shape the future of Total Rewards at Wolt.

Our Commitment to Diversity and Inclusion

Were committed to growing and empowering a more inclusive community within our company industry and cities. Thats why we hire and cultivate diverse teams of people from all backgrounds experiences and perspectives. We believe that true innovation happens when everyone has room at the table and the tools resources and opportunity to excel.