People Support Specialist (Ask HR) German speaking
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Job Location:
Monthly Salary:
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
At Roche you can show up as yourself embraced for the unique qualities you bring. Our culture encourages personal expression open dialogue and genuine connections where you are valued accepted and respected for who you are allowing you to thrive both personally and professionally. This is how we aim to prevent stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche where every voice matters.
The Position
What we do:
The People Support Solutions (PSS) department brings its purpose to life by providing our colleagues worldwide with integrated HR solutions tailored to their needs. We are a team that works very closely together to ensure good employee relations anticipate our customers future needs and proactively develop solutions. Join us now and be part of our unique transformational journey: we are building a global P&C/HR Center of Excellence by bringing in talented HR professionals in order to cover complex and challenging HR functions and areas.
The Opportunity:
As a People Support Specialist - German speaking you are part of a dynamic vivid and spiritful People Support (Tier 1) team supporting our German and Swiss affiliates. The People Support teams deliver customer service and advisory support to HR and business partners on global HR systems and processes ensuring end-to-end process completion in line with our customer-focused principles.
As a qualified expert you are:
Providing Tier 1 support insight and explanation on HR systems as well as advisory and administrative activities in one or more main area of HR business processes and employee lifecycle events (eg. onboarding: recruitment and requisition support offering pre-employment and reference checks hiring/onboarding contract creation; employee changes: contract modifications contingent workforce management employee changes/moves payroll & personal data changes; offboarding: terminations & offboarding support retirement process etc.)
Providing customer service on HR related activities such as inquiry resolution request management and troubleshooting
Supporting the embedding of the new ways of working actively participating in the development and implementation of continuous improvement initiatives
Behaving as role model to team members showing positive and flexible attitude
Developing and managing key stakeholder relationships in a proactive and customer outcomes focused way
Building relationships with HR colleagues within the PSS organization as well as with customers to ensure ongoing service delivery effectiveness.
Who you are:
We are looking for someone who is self-motivated really passionate about his or her job and understands that providing a high-quality service is crucial for the organization. As an ideal team member you are open-minded dedicated to make a difference and open to constant development. Furthermore you have:
Strong customer centricity end-to-end accountability problem-solving skills growth & agile mindset in ambiguous situations
Multi-cultural acceptance ability to work in a fast-paced and changing environment
2 years of experience in service delivery/customer care environment/HR Services area
Fluent in written and spoken English and German.
In exchange we provide you with:
Development opportunities: Roche is rich in learning resources. We provide constant development opportunities free language courses & training the possibility of international assignments internal position changes and the chance to shape your own career.
Excellent benefits: Competitive salary and cafeteria package annual bonus Private Medical Services Employee Assistance Program All You Can Move Sportpass coaching / mentoring opportunity buddy program team buildings holiday party.
Flexibility: We also support flexibility to help you find your balance. Home office is commonly available (typically 2 office days/week on average). We create the opportunity for freedom in working where your corporate and private life coexist in harmony.
A global inclusive community where we learn from each other. At Roche we cooperate debate make decisions celebrate successes and have fun as a team. Our leadership is very focused on people creating a strong inclusive culture so you always have the chance to share your opinion.
Please read the Data Privacy Notice for further information about how we handle your personal data related to the recruitment process: we are A healthier future drives us to innovate. Together more than 100000 employees across the globe are dedicated to advance science ensuring everyone has access to healthcare today and for generations to come. Our efforts result in more than 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products. We empower each other to explore new possibilities foster creativity and keep our ambitions high so we can deliver life-changing healthcare solutions that make a global impact. Roche is an Equal Opportunity Employer.
Lets build a healthier future together.
Required Experience:
IC
Key Skills
- Employee Relations
- Typing
- Succession Planning
- Human Resources Management
- Military Experience
- Case Management
- Benefits Administration
- HRIS
- Payroll
- ADP
- Human Resources
- Leadership Experience
About Company
F. Hoffmann-La Roche AG is a Swiss multinational healthcare company that operates worldwide under two divisions: Pharmaceuticals and Diagnostics. Its holding company, Roche Holding AG, has bearer shares listed on the SIX Swiss Exchange. The company headquarters are located in Basel.
