Senior Product Designer (AI Experiences)
Share
Job Location:
Monthly Salary:
Posted on:
Vacancies:
Job Summary
We are looking for a Senior Product Designer AI Experiences with a strong design foundation and solid experience designing AI-powered products including conversational generative and agent-to-agent experiences. You will partner closely with Product Engineering and other Product Designers to shape intelligent workflows and multi-agent interactions that are intuitive effective scalable and trustworthy.
As a senior individual contributor you will own end-to-end experience design from discovery through prototyping and validation while designing agent behaviours conversation systems and AI-driven interactions. This role is critical to raising the quality bar of AI experiences across SmartRecruiters and building foundations that enable teams across the organization to design and connect their own agents.
What you will do:
- Discovery initiatives: Lead the end-to-end discovery for AI-driven experiences including conversational challenges broader product features and new agents. Apply systems thinking orchestration modelling behavioural logic definition conversational evaluation and multi-agent flow exploration.
- Experience design ownership: Design prototype and validate experiences following UX best practices SmartRecruiters product design standards and Design System guidelines. Own experience definition from concept through validation using the right fidelity and tools for each stage.
- Agent behaviour and orchestration: Define how agents interpret intent decide escalate hand off and transition. Create behaviour guides guardrails and routing rules across agents and channels.
- Conversational systems: Design dialogue patterns error recovery fallback and escalation multi-turn flows and reusable prompt or policy templates. Ensure coherence across LLM-driven interactions and deterministic workflows maintaining clear natural language throughout the experience.
- Evaluation and learning loop: Build and evolve evaluation frameworks. Analyze conversation logs sentiment behavioural data and outcomes to continuously iterate and improve experience quality.
- Cross-channel experience: Design experiences that extend across Microsoft Teams Slack SMS WhatsApp and partner ecosystems. Align language behaviour and intent consistently across touchpoints.
- Inclusive and responsible AI design: Advocate for accessible transparent trustworthy and human-centered AI experiences. Champion patterns and behaviours that support diverse users and follow Responsible AI and accessibility best practices.
- Enablement and scale: Document playbooks patterns and frameworks. Facilitate workshops and provide consultative support so other teams can identify opportunities to design agents that connect into our conversational experiences or operate contextually across the platform.
- Cross-functional collaboration: Partner closely with Product Designers PMs Engineers and Data analysts to define use cases refine prompts and interaction logic analyze conversation and behavioural data to ensure consistency high-quality agentic and conversational experiences across products.
Deliverables examples
- End-to-end AI conversational and multi-agent experience flows and journey maps
- Agent orchestration diagrams and behavioural logic frameworks
- Interactive prototypes built with Figma and no-code or AI prototyping tools
- Conversational flows dialogue maps and response patterns
- Prompt and policy templates integrated with product workflows
- Trust error-recovery escalation and transparency patterns
- Evaluation frameworks with KPIs and success criteria
- Insights derived from conversation logs data analysis and user validations
- Enablement materials workshops and consultative guidance for teams designing AI experiences
Qualifications :
- 5 years of experience designing complex B2B digital products
- Strong background in Product Design with end-to-end UX ownership
- 23 years designing AI-powered conversational agentic or multimodal experiences
- Solid mastery of UI and UX foundations including interaction design information architecture and usability principles
- Proficiency with Figma and modern prototyping workflows (E.g. Vibe code tools)
- Experience designing and validating complex systems involving AI agents or automation
- Ability to analyze qualitative and quantitative data to inform design decisions
- Strong systems thinking across UI conversational and orchestration layers
- Experience collaborating closely with PMs ML and Backend Engineers Data teams and Designers
- Familiarity with Responsible AI inclusive design and accessibility standards
Additional Information :
SmartRecruiters is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race religion color national origin gender (including pregnancy childbirth or related medical conditions) sexual orientation gender identity gender expression age status as a protected veteran status as an individual with a disability or other applicable legally protected characteristics.
Remote Work :
Yes
Employment Type :
Full-time
Key Skills
- InVision
- Interaction Design
- Ux
- Usability
- Visual Design
- Design Thinking
- Zeplin
- User Research
- UI
- IOS
- Figma
- Sketch
About Company
SmartRecruiters is a values-driven, global-minded, and well-funded tech employer on a mission to connect people to jobs at scale. As a global leader in enterprise recruitment software, SmartRecruiters offers a cloud-based global Hiring Success platform that allows teams to attract, se ... View more
