Marketing and Communications Coordinator

Reporting to the Director of Marketing and Director of PR the Marketing and Communications Coordinator will provide daily support and be a contributing member of an extraordinary Communications Team. Here is the impact youll make and what we will accomplish together:

Marketing & Communications :

• Coordinate visiting media vetting incoming requests making reservations and personalized itinerary details arrange VIP amenities update key staff and host media dinners and events when required. Own internal communication cross-departmentally with operational teams.
• Maintain hotel press kit and online press room with relevant press releases and photos ensure online press rooms are kept up to date and maintain media database.
• Coordinate media packages for internal and external stakeholders for all events partnerships and launches.
• Maintain media database with current contacts while building new targeted media lists.
• Prepare monthly marketing and public relations reporting alongside weekly media briefs resumes and reports as requested.
• Contribute to yearly F&B events calendar ensuring cross-functional teams are working cohesively.
• Respond to Food and Beverage online reviews.
• Provide regular departmental status updates and circulate communications meeting notes in a timely manner.
• Preparing awards applications and supporting other requests for information.
• Manage Marketing/PR file organization (photo naming SharePoint docs etc.)
• Provide administrative support to Director of Sales & Marketing Director of Marketing and Director of Public Relations.
• Evening and weekend attendance expected as required.
• Complies with Fairmont Hotels & Resorts policies procedures and code of ethics.
• Performs any and all other tasks which are assigned by management.
• Adhering to all Fairmont Hotels & Resorts sales standard and uphold the highest standard of internal and external customer service at all times.
• Miscellaneous assignments as required.

Design

• Create customizing menus
• Banquet Kit updates
• Updates to venue websites
• Creating flat sheets & brochures for sales purposes
• Maintain and update F&B Menus
• Adhere to and maintain brand standards for all guest facing documents
• Graphic design support (in house and external collateral)
• Preparing PowerPoint and other presentations as required

Qualifications :

• 2 years of experience in creative/art direction preferably in luxury hospitality or lifestyle brands
• Strong portfolio showcasing branding and design
• Proficiency in design software (Adobe Creative Suite Photoshop InDesign and Figma)
• Excellent communication and organizational skills
• Ability to manage multiple projects in a fast-paced luxury environment
• Attention to detail and commitment to excellence

Remote Work :

No

Employment Type :

Full-time