Co Caretaker Guest Experience Attendant

Oaks Middlemount Suites is currently looking for a dedicated experienced and hands-on as a Co Caretaker / Guest Experience Attendant on a casual basis.

Caretaking:

• Provide an overnight onsite presence to ensure guest and property safety
• Respond to after-hours guest enquiries incidents and emergencies
• Ensure compliance with property procedures and safety standards
• Maintain clear and accurate handover notes for day operations

Key Responsibilities:

As a Co-Caretaker / Guest Experience Attendant youll be the first point of contact for guests creating welcoming experiences while supporting housekeeping and caretaking responsibilities.

• Participate in co-caretaking duties and ensure the property is well-maintained
• Welcome guests with warmth and professionalism
• Oversee check-ins check-outs and guest enquiries
• Supporting the Housekeeping team
• Ensure tasks are completed accurately and on time
• Assist with monthly reporting and administrative duties
• Opening and closing the property with periods of working independently
• Promptly address guest feedback or complaints

Shift Details (subject to change):

• Day shifts scheduled across Friday Saturday Sunday and Monday
• Caretaking duties across four days
• Split shifts: 7:00am - 11:00am and 1:00pm - 5:00pm
• Role will involve opening and closing the property with periods of working independently

Hourly Rates (excluding superannuation):
Monday - Friday: $33.38 per hour
Saturday: $40.05 per hour
Sunday: $46.73 per hour

Qualifications :

To be successful in this role you will have:

• Previous experience in front office hospitality or customer service
• Strong communication and interpersonal skills
• Ability to remain calm under pressure and solve problems effectively
• Proficient with reservation systems and Microsoft Office (training provided)
• Reliable self-motivated and able to work independently
• Eligible to live onsite and perform shared caretaking responsibilities
• Flexible availability including weekends and public holidays

Additional Information :

At Minor Hotels we value our people as the heart of our success. Joining Minor means youll enjoy a rewarding package designed to support your professional growth wellbeing and work-life balance:

• Career Growth: Learning and development programs to boost your career.
• Exclusive Hotel Deals: 50% off stays at Minor Hotels in Australasia; 20% off for friends and family.
• Global Perks: International accommodation discounts across our hotel brands.
• Retail Rewards: Cashback and discounts at 400 top retailers in AU/NZ.
• Experiences: Discounted entertainment and activities.
• Banking and Insurance: Exclusive health insurance offers and workplace banking benefits.
• Generous Leave: Parental and birthday leave.
• Wellness Boost: EAP and tailored wellness support.

Our people drive the success of our business; We are a dynamic organisation dedicated to delivering exceptional guest experiences. We invest in your skills and foster a workplace culture that celebrates innovation collaboration and personal growth.

Currently we are only accepting applications from candidates who have working rights within Australia or New Zealand.

Remote Work :

No

Employment Type :

Casual