Junior Conversational AI Engineer (Voice Bots)
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Job Location:
Monthly Salary:
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
Role:
- Design and configure conversational voice bot flows using Parloa starting with rule-based automation and evolving into more complex logic.
- Learn to manage and update Twilio IVR setups to ensure smooth call routing and a good user experience.
- Support the migration of existing voice bots to Parloa AMP and contribute to technical and architecture improvements.
- Troubleshoot production issues fix logic errors in voice flows and monitor performance to improve automation results.
- Work closely with product owners and linguists to implement translations document voice flows and ensure a consistent bot tone.
Qualifications :
Skills:
- Strong understanding of basic programming logic including variables if/else conditions and loops with preference for JavaScript or TypeScript.
- Comfortable using CLI tools and having a basic understanding of how REST APIs and JSON work.
- Able to break down complex problems into clear logical steps and explain processes in a structured way.
- Motivated to learn and work with conversational AI and telephony tools such as Twilio and Parloa.
- Fluent in English with additional languages considered a strong plus.
- Curious proactive and eager to grow in a fast-paced technology-driven environment.
We offer:
- Work in a dynamically developing international company in the automotive industry
- A regular employment contract with a highly competitive fixed salary
- Openness to the implementation of new ideas to improve the companys operation
- Friendly working atmosphere in a team focused on cooperation
- Excellent professional development opportunities in a dynamic environment
Additional Information :
The place of work will be at: Dritan Hoxha Kompleksi e-88 Laprake Tirana
The shifts provide a total of 40 hours per week from Monday to Friday 09:00-18:00.
If you think you are the right candidate you can send your CV
Contact :
Remote Work :
No
Employment Type :
Full-time
Key Skills
- EIGRP
- VOIP
- VMware
- Avaya
- BGP
- LAN
- OSPF
- QoS
- Project Planning
- Scripting
- Unity
- Troubleshooting
About Company
AUTO1.com is Europes largest wholesale platform for used cars. More than 60,000 partner dealers in over 30 countries actively digitize their used car business with AUTO1.com technologies and services. Buyers have access to a cross-brand inventory of over 30,000 inspected used cars. S ... View more
