Operations Manager, Ops Manager II
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Job Location:
Cabo de Santo Agostinho - Brazil
Monthly Salary:
Not Disclosed
Posted on:
16 hours ago
Vacancies:
1 Vacancy
Job Summary
This position will be based in Recife region.
Amazon is looking for an Operations Manager to be based in our new Fulfillment Center in Recife. The Operations Manager has complete responsibility for all processes within a warehouse on a specified shift or across multiple shifts. Reporting to the Sr. Ops Manager and you will be directly responsible for a team of Area /Team Managers and their direct reports. You will work to continuously improve the functionality and level of service that we provide our customers resulting in exceeded productivity goals and delivery against our customer promises
Key job responsibilities
As the Operations Manager you will:
- Lead and supervise a team of Area Managers and hourly associates in outbound and/or inbound operations for the night shift.
- Responsible for the overall safety quality performance and customer experience of the shift.
- Carry out supervisory responsibilities in accordance with the organizations policies and procedures.
- Accountability for meeting and exceeding operational goals.
- Strategic planning and forecasting; appraise performance; reward and discipline employees; resolve problems; and address staffing needs.
- Mentor train and develop teammates for career progression and learning.
- Ability to develop and share best practices across the shifts and network.
- Proven ability to drive process improvements and the ability to keep pace with our explosive growth while motivating others to meet the challenges of an extremely deadline-driven environment.
- Bachelors degree or equivalent
- Work a flexible schedule/shift/work area including weekends nights and/or holidays
- Bachelors degree in business engineering operations supply chain transportation logistics
- Experience in English-language communication skills both written and verbal
- Employee and performance management experience
- Experience with performance metrics and process improvement and Lean techniques
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Amazon is looking for an Operations Manager to be based in our new Fulfillment Center in Recife. The Operations Manager has complete responsibility for all processes within a warehouse on a specified shift or across multiple shifts. Reporting to the Sr. Ops Manager and you will be directly responsible for a team of Area /Team Managers and their direct reports. You will work to continuously improve the functionality and level of service that we provide our customers resulting in exceeded productivity goals and delivery against our customer promises
Key job responsibilities
As the Operations Manager you will:
- Lead and supervise a team of Area Managers and hourly associates in outbound and/or inbound operations for the night shift.
- Responsible for the overall safety quality performance and customer experience of the shift.
- Carry out supervisory responsibilities in accordance with the organizations policies and procedures.
- Accountability for meeting and exceeding operational goals.
- Strategic planning and forecasting; appraise performance; reward and discipline employees; resolve problems; and address staffing needs.
- Mentor train and develop teammates for career progression and learning.
- Ability to develop and share best practices across the shifts and network.
- Proven ability to drive process improvements and the ability to keep pace with our explosive growth while motivating others to meet the challenges of an extremely deadline-driven environment.
- Bachelors degree or equivalent
- Work a flexible schedule/shift/work area including weekends nights and/or holidays
- Bachelors degree in business engineering operations supply chain transportation logistics
- Experience in English-language communication skills both written and verbal
- Employee and performance management experience
- Experience with performance metrics and process improvement and Lean techniques
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Required Experience:
Manager
Key Skills
- Six Sigma
- Lean
- Management Experience
- Process Improvement
- Microsoft Outlook
- Analysis Skills
- Warehouse Management System
- Operations Management
- Kaizen
- Leadership Experience
- Supervising Experience
- Retail Management
About Company
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