Reservation Specialist

Giza - Egypt

Monthly Salary: Not Disclosed

Posted on: 14 hours ago

Vacancies: 1 Vacancy

Job Summary

Position: Reservation Specialist

Organization: Orascom Pyramids Entertainment

OPE an Orascom Investment Holding subsidiary is dedicated to managing and enhancing the visitor experience at the Pyramids of Giza. OPE oversees the development and operation of touristic services across the Giza Plateau. By combining infrastructure upgrades with curated visitor experiences OPE ensures that Egypts most iconic heritage site is preserved enhanced and experienced through a world-class lens.

LinkedIn Accounts:

Job Description:

The Reservations team manages all bookings for the private excursions lounge focusing on corporate tours travel agency partnerships and online reservations through the official contact channels. They ensure smooth coordination of schedules and special requirements providing a streamlined and organized booking experience that caters to the unique needs of each group and client.

Key Responsibilities:

Booking Management: Handle all reservations for the VIP Lounge including corporate tours travel agency partnerships and online bookings.
Schedule Coordination: Ensure smooth coordination of schedules to accommodate all reservations effectively.
Special Requirements: Address and manage specific guest needs or requests to provide a personalized booking experience.
Client and Group Services: Cater to the unique needs of various client types ensuring an organized and seamless process.
Partnership Collaboration: Work closely with travel agencies and corporate partners to maintain strong relationships and deliver exceptional service.

Qualifications:

BSc degree in Hospitality Management Tourism Business Administration or relevant field.
Minimum 1 to 3 years of relevant experience.
Proficiency in English; knowledge of other languages is a plus.
Customer service drive with outstanding communication and active listening skills.

Position: Reservation Specialist Organization: Orascom Pyramids Entertainment OPE an Orascom Investment Holding subsidiary is dedicated to managing and enhancing the visitor experience at the Pyramids of Giza. OPE oversees the development and operation of touristic services across the Giza Plateau. ...