Every day we get opportunities to make a positive impact on our colleagues partners customers and society. Together were pioneering the solutions of the future and unlocking the full potential of precious resources. Trusted to act on initiative we challenge conventional thinking to develop world-leading technologies that inspire progress in vital areas including energy food water and shipping.
Main purpose of the job / Mission:
The purpose of this job is to be the first point of contact in the Distribution Centres with our customers sales companies suppliers and forwarders acting on various types of correspondence and executing a series of tasks based on standard SOPs.
Key tasks:
Resolve first level support requests from Customers Sales Companies Suppliers and Forwarders. Escalating to Order Support when necessary
Accurately processing facilitating changes and updates to customer and supplier purchase orders according to standard SOPs in an ERP system
Assist in shipping arrangements and documents for customer orders
Coordinating with support functions (Order Support Whse Quality etc) when needed
Competencies experience and attitudes to do the job:
Qualification: Relevant education
Experience: Preferred 2 years of service experience in a distribution / operations environment
Skills: Proficient typing ability Ability to communicate clearly and effectively both written and verbally in English and local language organized and detail oriented.
Attitude: Team player Sense of urgency. Service Minded. Willingness to learn change and adapt
Motivation: Is driven to handle customer / supplier requests in a speedy manner.
As we push forward the innovative open spirit that fuels our 140-year-old start-up culture and rapid growth also drives our personal growth. So as we shape a more resourceful less wasteful world we build our careers too.
Required Experience:
Contract
Every day we get opportunities to make a positive impact on our colleagues partners customers and society. Together were pioneering the solutions of the future and unlocking the full potential of precious resources. Trusted to act on initiative we challenge conventional thinking to develop world-le...
Every day we get opportunities to make a positive impact on our colleagues partners customers and society. Together were pioneering the solutions of the future and unlocking the full potential of precious resources. Trusted to act on initiative we challenge conventional thinking to develop world-leading technologies that inspire progress in vital areas including energy food water and shipping.
Main purpose of the job / Mission:
The purpose of this job is to be the first point of contact in the Distribution Centres with our customers sales companies suppliers and forwarders acting on various types of correspondence and executing a series of tasks based on standard SOPs.
Key tasks:
Resolve first level support requests from Customers Sales Companies Suppliers and Forwarders. Escalating to Order Support when necessary
Accurately processing facilitating changes and updates to customer and supplier purchase orders according to standard SOPs in an ERP system
Assist in shipping arrangements and documents for customer orders
Coordinating with support functions (Order Support Whse Quality etc) when needed
Competencies experience and attitudes to do the job:
Qualification: Relevant education
Experience: Preferred 2 years of service experience in a distribution / operations environment
Skills: Proficient typing ability Ability to communicate clearly and effectively both written and verbally in English and local language organized and detail oriented.
Attitude: Team player Sense of urgency. Service Minded. Willingness to learn change and adapt
Motivation: Is driven to handle customer / supplier requests in a speedy manner.
As we push forward the innovative open spirit that fuels our 140-year-old start-up culture and rapid growth also drives our personal growth. So as we shape a more resourceful less wasteful world we build our careers too.
Required Experience:
Contract
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