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Czech-Speaking Technical Support Specialist

Cbtalents

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profile Job Location:

Athens - Greece

profile Monthly Salary: Not Disclosed
Posted on: 9 hours ago
Vacancies: 1 Vacancy
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Job Summary

Join a premium global technology support project focused on supporting users of a leading mobile operating system and smart devices. This Tier 1 technical support role combines customer care excellence with advanced technical troubleshooting offering a structured environment strong onboarding and long-term career growth. Youll work with modern tools clear workflows and an international team delivering high-quality user support.

Location: Remote from anywhere in Greece
Optional: Hybrid access to a modern office in Athens
Start Date: 3 February 2026
Schedule: MondayFriday 09:0018:00

Your Responsibilities

Provide high-quality technical support via phone and digital channels
Troubleshoot iOS-related issues (software devices settings connectivity)
Guide users through clear step-by-step solutions
Escalate complex cases following defined technical procedures
Accurately document cases and resolutions in internal systems
Deliver a premium customer experience aligned with high service standards

Language & Skill Requirements

  • Czech: C2 / Native level

  • English: C1 (used for tools training and internal communication)

  • Technical Level: Advanced (strong familiarity with iOS / smart devices)

  • Strong communication analytical and problem-solving skills

  • Customer-oriented mindset with attention to detail

Salary & Compensation

  • Base Salary: 1300.72 gross/month

  • Performance Bonus: Up to 250/month based on KPIs

Additional Pay (for Greece-based projects):

  • Sundays & public holidays: 75% per hour

  • Night shifts: 25% per hour

Training & Onboarding

  • 3 weeks of fully paid training

  • In-depth onboarding on tools systems and workflows

  • Ongoing coaching and quality feedback

Relocation Support You Choose

We make your move to Greece easy and stress-free:

Option 1 All expenses covered
Flight Hotel stay Real estate agency fees

Option 2 Flexible relocation package
250 relocation allowance Real estate agency fees covered

Whether youre traveling by car or arranging your own stay weve got your back.

Work Setup & Benefits

  • Remote work (WAHA): From anywhere in Greece

  • Optional hybrid access to a modern Athens office

  • International multicultural work environment

  • Stable weekday schedule (no weekends)

  • Long-term career growth opportunities within technical support

Why Join This Role

  • Work on a high-end global tech support project

  • Enjoy work-life balance with a MondayFriday schedule

  • Develop valuable technical and customer support expertise

  • Combine remote flexibility with professional development

  • Be part of an environment that values quality growth and people

Hiring Process

  1. Application & CV review

  2. Czech & English language assessment

  3. Technical interview

  4. Offer & onboarding

Empower people. Solve problems. Be part of something extraordinary.
Join a premium global technology support project focused on supporting users of a leading mobile operating system and smart devices. This Tier 1 technical support role combines customer care excellence with advanced technical troubleshooting offering a structured environment strong onboarding and lo...
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Key Skills

  • Dhcp
  • SQL
  • Active Directory
  • VOIP
  • VMware
  • Customer Service
  • Windows
  • Trouble Shooting
  • Java
  • VPN
  • Sharepiont
  • hardware
  • Dns
  • Technical Support
  • Software Applications
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Cbtalents
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