MEET EMEA Process Quality Analyst
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Job Location:
Thessaloníki - Greece
Monthly Salary:
Not Disclosed
Posted on:
9 hours ago
Vacancies:
1 Vacancy
Job Summary
ROLE SUMMARY
The Meetings External Engagements & Travel (MEET) Process/Quality Analyst will support the Regional Process Integration & Controls Manager in implementing MEET processes and overseeing adherence to processes policies controls and standards within EMEA. The Regional Process/Quality Analyst will be responsible for transaction sampling and system reviews to ensure processes and systems functionality. Additionally this Analyst will play a central role in addressing escalations exceptions and deviations related to MEET processes.
This Analyst will demonstrate accountability and integrity in the face of challenge and respond to change with agility optimism and innovation. They will collaborate cross-functionally as appropriate.
This role will be based in Thessaloniki Greece and work with other Process/Quality Analysts regional operations team regional HCP payments team regional sourcing team and other COEs as appropriate. The Process Analyst will report directly to the Process Integration and Controls Lead Manager for EMEA.
ROLE RESPONSIBILITIES:
Support the resolution of escalations; exceptions; and deviations related to MEET transactions and processes within EMEA
Ensure all escalations; exceptions; and deviations are documented
Work with regional Process Integration & Controls Manager to identify opportunities for process changes that will better balance compliance needs with business operational goals
Serve as first point of contact for compliance-related questions for MEET transactions and processes
Support a review of data trends to identify risk areas and work closely with Legal Compliance and Audit to solution gaps
Work with Anti-Corruption Program Office and Compliance to ensure MAPP transactions comply with MAPP policy and other healthcare professional policies
Conduct periodic quality reviews of MEET systems to ensure standard controls are functioning as expected
Conduct detailed review/submission of quarterly audit sampling of My Anti-Corruption Policy and Procedures (MAPP) transactions to ensure accuracy
Conduct detailed quarterly reviews of selected meetings (via sampling) to ensure adherence to MEET processes
Ensure all transactions are properly documented in applicable MEET system and ensure standards are in place
Support audit preparation and execution
Support Regional Process Integration & Controls Manager in working with ACPO/Compliance to manage approvals for exceptions and identify opportunities for further simplification of MEET processes and controls to better align with business operational goals (while still maintaining a strong compliance posture)
Support trainings related to MEET policies and processes as needed
BASIC QUALIFICATIONS
Bachelors degree in Business Finance or a related discipline
Typical Years of Experience: Less than 2 years of experience in management compliance and customer focused operations with significant volumes and risk (including audit and/or finance experience)
Experience with accounting or compliance / audit transactions preferably in a shared service with strong compliance controls
Proficiency in PC skills (MS Excel Word PowerPoint) required
Fluency in English and Greek is a must; additional languages highly preferred
Comfort with ambiguity anticipates changes and influences direction of innovative operational strategies
Strong written and verbal communication skills enabling effective communication with all levels of management
Understanding of accounting terms and financial cycle
Understanding of compliance / financial controls
Fundamental knowledge of a large compliance related customer facing operations team
Ability to engage with stakeholders to resolve issues and achieve objectives
Proficiency with data analysis and visualization
PREFERRED QUALIFICATIONS
Comprehensive knowledge and expertise in the technology landscape that supports MEET
Understanding of MAPP Policy terms and healthcare compliance policies
Experience with Foreign Corrupt Practices Act transactions preferred
Ability to manage multiple stakeholders
Previous experience with pharmaceutical companies is preferred
Good organizational skills to coordinate and manage multiple priorities ensuring accurate detail
Ability to work under pressure and to handle several projects at once
High level of self-motivation energy and flexibility
Strong interpersonal and organizational skills
Please apply by sending your CV and a motivational letter in English.
Purpose
Breakthroughs that change patients lives... At Pfizer we are apatient centric company guided by our four values: courage joy equity and excellence. Our breakthrough culture lends itself to our dedication to transforming millions of lives.
Digital Transformation Strategy
One bold way we are achieving our purpose is through our company wide digital transformation strategy. We are leading the way in adopting new data modelling and automated solutions to further digitize and accelerate drug discovery and development with the aim of enhancing health outcomes and the patient experience.
Flexibility
We aim to create a trusting flexible workplace culture which encourages employees to achieve work life harmony attracts talent and enables everyone to be their best working start the conversation!
Equal Employment Opportunity
We believe that a diverse and inclusive workforce is crucial to building a successful business. As an employer Pfizer iscommitted to celebratingthisin all itsforms allowing for us to be as diverse as the patients and communities we serve. Together we continue to build a culture that encourages supports and empowers our employees.
Disability Inclusion
Our mission is unleashing the power of all our people and we are proud to be a disability inclusive employer ensuring equal employment opportunities for all candidates. We encourage you to put your best self forward with the knowledge and trust that we will make any reasonable adjustments to support your application and future career. Your journey with Pfizer starts here!
Required Experience:
IC
Key Skills
- Six Sigma
- Continuous Improvement
- Lean
- Lean Six Sigma
- Process Improvement
- Business Analysis
- Visio
- Business Process Modeling
- Process Mapping
- Business requirements
- Process Management
- Sharepoint
About Company
Erfahren Sie mehr über uns als forschendes und produzierendes Pharmaunternehmen: Von unserem Beitrag zum medizinischen Fortschritt bis zur nachhaltigen Produktion.
