Junior IS Support & Training Specialist with security clearance

Would you like to join the leading international intergovernmental organization

As a Junior Information Systems (IS) Support & Training Specialist within the multinational 1(German/Netherlands) Corps you will play a pivotal role in strengthening digital operational capabilities. You will be responsible for empowering staff through effective training and providing critical support for CIS (Communications and Information Systems) infrastructure. Working in a dynamic bilingual NATO environment at the headquarters in Münster you will ensure military and civilian personnel can effectively leverage technology for mission success. This role is a unique blend of technical support adult education and process management within a high-security defense context.

Responsibilities:

• Plan and provide CIS training for members of 1GNC staff and subordinate units on IKM tolls and informations systems processes and procedures.

• Assist in supporting and sustaining current CIS infrastructure of 1GNC Peacetime Locations (PTL) ICCW staff branches subordinate units external national and international agencies and contractors.

• Advice 1GNC Staff ICCW DOS on measures to control and improve the technical information flow within 1GNC including user support and training on applications.

• Support Change Incident and Problem Management Process within 1GNC PTL.

Essential Qualifications & Experience:

• Proven experience in IT-architecture

• Proven experience in adult education.

• Experience with and courses completed for TT Functional Administrator.

• Certificate in ITIL Foundation.

• Experience with and courses completed for ITSM Tool Training (for example Service Now).

• Proficiency in Microsoft Office Suite (Excel Word PowerPoint).

• Experience with and courses completed for MS SharePoint Functional Administrator.

• Strong communication and pedagogical skills.

• Advanced English skills

Nice to have:

• Knowledge of strategic and tactical communication networks (esp. NLD DEU and NATO) is preferred.

• Working experience in military divisional or corps environment is preferred.

• Education in computer science or electronics is preferred.

• NATO C4ISR Technology Orientation (ETOC Course ID: CCC-SM-22206) is preferred.

• NATO Networking Infrastructure (ETOC Course ID: CCC-DC-32237) is preferred.

• Digital Communication (JADL113) (ETOC Course ID: CCC-DC-22276) is preferred.

• MS SharePoint Functional Administrator (ETOC Course ID: CCC-ET-32337) is preferred.

• TT Functional Administrator (ETOC Course ID: CCC-ET-42352) is preferred.

• Proficiency in the German language is preferred.

If youve read the description and feel this role is a great match wed love to hear from you! Click Apply for this job to be directed to a brief questionnaire. It should only take a few moments to complete and well be in touch promptly if your experience aligns with our needs.