Position: Airport Ground Staff
Company Overview:
is a leading airport ground handling company based in Cochin Airport India.
We are currently seeking enthusiastic and dedicated individuals to join our team as Airport Ground Staff. This is an entry-level position suitable for freshers who are looking to kick start their career in the aviation industry.
Responsibilities:
- Greeting and assisting passengers at the check-in counter
- Checking and tagging luggage
- Ensuring the safety and comfort of passengers during boarding and pegboarding
- Assisting passengers with special needs
- Providing information and directions to passengers
- Handling and resolving customer queries and complaints
- Coordinating with other departments to ensure efficient operations
- Maintaining a clean and organized work area
- Adhering to all safety and security procedures
- Assisting with other duties as assigned by the supervisor
Requirements:
- Minimum qualification of a high school diploma or equivalent
- Excellent communication and customer service skills
- Ability to work in a fast-paced and dynamic environment
- Willingness to work in shifts including weekends and holidays
- Physically fit and able to lift heavy luggage
- Basic computer skills
- Fluency in English and Hindi (additional languages will be an advantage)
- Prior experience in the aviation industry is not required but will be considered a plus
Benefits:
- Competitive salary package
- Opportunities for growth and advancement within the company
- Comprehensive training provided
- Uniform and other work-related allowances
- Health insurance and other benefits as per company policy
If you have a passion for the aviation industry and a strong desire to provide exceptional customer service we would love to hear from you. Join our team at Forex Global Services and be a part of our mission to provide the best airport ground handling services in Cochin Airport.
Required Skills:
Good Communicatons Skills English
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