Digital Gift Officer

ESSENTIAL FUNCTIONS

Reasonable Accommodations Statement

To perform this job successfully an individual must be able to perform each essential duty satisfactorily. Reasonable accommodation may be made to enable qualified individuals with disabilities to perform the essential functions. This role is primarily based on digital engagement with occasional travel for donor visits campus events and special campaign activities. Evening and weekend work is required for key campaigns and donor engagement opportunities.

Essential Functions Statement

• Digital Engagement and Donor Cultivation:

• Actively manage a portfolio of 200 mid-level donors and prospects engaging them through multi-channel communication efforts including phone email text social media and virtual meetings.

• Facilitate meaningful interactions and dialogue by moderating online forums groups and communities and encouraging active participation and collaboration.

• Execute 40-60 outbound touchpoints daily to initiate maintain and strengthen relationships with donors.

• Create engaging and personalized digital content including videos social media posts messages and emails that resonate with mid-level donors and inspire philanthropic support.

• Develop content calendars and editorial schedules to ensure a consistent cadence of high-quality content that resonates with target audiences.

• Interview alumni to develop and publish digital storytelling content including but not limited to Tiger Trip Down Memory Lane supporting alumni engagement and philanthropic connection.

• Curate and manage digital content including but not limited tor Tigers on the Move highlighting alumni achievements and strengthening institutional affinity.

• Track analyze and report on social media engagement metrics; prepare monthly performance reports to inform digital engagement and fundraising strategies.

• Record edit organize and maintain including but not limited to The Moores You Know alumni interview series ensuring content is accessible for fundraising stewardship and marketing use.

• Maintain accurate records of digital content engagement activity and alumni participation in accordance with institutional data standards.

• Collaborate with Advancement and Communications colleagues to align digital storytelling with annual giving stewardship and participation goals.

• Curate user-generated content and alumni stories to showcase the impact of philanthropy and engagement on the university community.

Qualifications:

• Accountability - Ability to accept responsibility and account for his/her actions.

• Accuracy - Ability to perform work accurately and thoroughly.

• Active Listening Ability to actively attend to convey and understand the comments and questions of others.

• Adaptability Ability to adapt to change in the workplace.

• Autonomy - The ability of the individual to complete assigned tasks with little oversight.

• Communication Oral - Ability to communicate effectively with others using the spoken word.

• Communication Written - Ability to communicate in writing clearly and concisely.

• Customer Oriented - A desire to serve both external and internal clients by focusing effort on meeting the clients needs understanding their concerns and seeking to build trust.

• Diversity Oriented - Commitment to valuing a variety of different experiences encouraging input and collaboration from campus stakeholders including being mindful of experiences related but not limited to: age gender race ethnicity religion socio-economic status LGBTQ and/or job type.

• Initiative - Ability of the individual to act and take steps to solve or settle an issue.

• Interpersonal - Ability to develop and maintain relationships with others.

• Organized - Possessing the trait of being organized or following a systematic method of performing a task.

• Presentation Skills - Ability to effectively present information publicly.

• Relationship Building - Ability to establish and maintain a good rapport and cooperative relationship with customers and co-workers.

• Reliability - Ability to be dependable and trustworthy.

• Self-Motivated - Ability of the individual to reach a goal or perform a task with little supervision or direction.

• Time Management - Ability to utilize the available time to organize and complete work within given deadlines.

Education:

Communication/Language: Intermediate: Ability to read and interpret documents. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of an organization.

• A strong understanding of the mission of liberal arts institutions.

• Travel from campus as needed to conduct solicitations or to recruit volunteer leaders for assigned programs.

• Normal work responsibilities include time outside of normal office hours some evenings and weekends.

PHYSICAL DEMANDS

Physical Demands

Lift/Carry

Stand

O (Occasionally)

Walk

O (Occasionally)

Sit

C (Constantly)

Handling / Fingering

C (Constantly)

Reach Outward

O (Occasionally)

Reach Above Shoulder

O (Occasionally)

Climb

O (Occasionally)

Crawl

O (Occasionally)

Squat or Kneel

O (Occasionally)

Bend

O (Occasionally)

10 lbs or less

F (Frequently)

11-20 lbs

O (Occasionally)

21-50 lbs

O (Occasionally)

51-100 lbs

N (Not Applicable)

Over 100 lbs

N (Not Applicable)

Push/Pull

12 lbs or less

F (Frequently)

13-25 lbs

O (Occasionally)

26-40 lbs

O (Occasionally)

41-100 lbs

N (Not Applicable)

N (Not Applicable)

Activity is not applicable to this occupation.

O (Occasionally)

Occupation requires this activity up to 33% of the time (0 - 2.5 hrs/day)

F (Frequently)

Occupation requires this activity from 33% - 66% of the time (2.5 - 5.5 hrs/day)

C (Constantly)

Occupation requires this activity more than 66% of the time (5.5 hrs/day)

WORK ENVIRONMENT