Digital District Engagement Advocate

Join the team redefining how the world experiences design.

Hello hey gday mabuhay kia ora 你好 hallo vítejte!

Thanks for stopping by. We know job hunting can be a little time consuming and youre probably keen to find out whats on offer so well get straight to the point.

Where and how you can work

Our flagship office is in Sydney Australia but weve made our way from down under to a campus in Austin Texas which is now home to our US operations. You have choice in where and how you work we trust our Canvanauts to choose the balance that empowers them and their team to achieve their goals.

What youd be doing in this role

As Canva scales change continues to be part of our DNA. But we like to think thats all part of the fun. So this will give you the flavour of the type of things youll be working on when you start but this will likely evolve.

This is a hands-on strategic role that requires both analytical proficiency (SQL data visualization interpreting metrics) and customer success intuition (understanding what matters to educators and how schools make decisions).

At the moment this role is focused on:

• Turning customer data (usage support campaign performance) into clear insights that drive activation and adoption across our 20k scaled accounts.

• Building dashboards and reporting frameworks that make performance trends actionable for stakeholders.

• Designing targeted activation plays for high-priority segments to unlock growth opportunities.

• Refining customer segmentation to enable personalized high-impact outreach strategies.

• Partnering cross-functionally (e.g. CHT regional leads Product) to surface friction points and align on strategic improvements.

• Owning measurement for our scaled activation programs identifying whats working and where to invest next.

Youre probably a match if

• You have strong analytical skills with advanced Excel/Sheets and experience in data visualization tools (e.g. Looker Mode). SQL proficiency is a plus.

• You bring experience in customer success operations or product analytics with a solid understanding of lifecycle stages and segmentation.

• You can translate complex data into compelling narratives and clear recommendations for non-technical stakeholders.

• You balance rigor with action comfortable testing iterating and making data-informed decisions without waiting for perfection.

• Youre both self-directed and highly collaborative driving work forward while partnering effectively across teams.

• You think systemically care deeply about detail and data accuracy and stay curious in solving complex customer challenges.

About the team

The Digital District Engagement team empowers smaller K-12 schools and districts around the world to unlock value with Canva. We turn customer behavior usage insights and support trends into targeted activation strategies that drive meaningful engagement at scale. By partnering closely with regional and cross-functional teams we ensure our campaigns are data-informed prioritized and designed to help every district succeed.

Whats in it for you

Achieving our crazy big goals motivates us to work hard - and we do - but youll experience lots of moments of magic connectivity and fun woven throughout life at Canva too. We also offer a range of benefits to set you up for every success in and outside of work.

Heres a taste of whats on offer:

• Equity packages - we want our success to be yours too

• Health benefits plans to support you and your wellbeing

• 401(k) retirement plan with company contribution

• Inclusive parental leave policy that supports all parents & carers

• An annual Vibe & Thrive allowance to support your wellbeing social connection office setup & more

• Flexible leave options that empower you to be a force for good take time to recharge and supports you personally

Check out for more info.

Other stuff to know

We make hiring decisions based on your experience skills merit and business needs in compliance with applicable local laws.

We celebrate all types of skills and backgrounds at Canva so even if you dont feel like your skills quite match whats listed above - we still want to hear from you!

When you apply please tell us the pronouns you use and any reasonable adjustments you may need during the interview process. Please note that interviews are conducted virtually.

Check out for more info.

Remote Work :

No

Employment Type :

Full-time