At Medtronic you can begin a life-long career of exploration and innovation while helping champion healthcare access and equity for all. Youll lead with purpose breaking down barriers to innovation in a more connected compassionate world.

A Day in the Life

Responsibilities may include the following and other duties may be assigned.

• Perform daily operations whilst adhering precisely to the defined Work instructions & FAQs for your ELC Team providing answers to customers on a range of topics from HR policies Payroll Benefits and many more

• Flag problems and work on A3s as per the DMAIC model

• Actively participate in daily meetings

• Support customers on email phone & live chat

• Build connections with HR Centers of Expertise and get involved with HR projects as they arise and build your own career.

• Assist with a wide variety of general administrative projects providing technical and highly skilled clerical support.

• Actively contributes to our continuous improvement in culture that gets everybody engaged every day in solving problems to improve the value we provide to our customers.

Required Knowledge and Experience:

• Bachelors degree in business or a related field.

• 13 years of relevant experience preferred; candidates with customer service experience will also be considered

• You have strong attention to detail and have a technical aptitude possessing strong computer skills such as Excel Word PowerPoint etc.

• Interested in further developing within an international HR Shared Service environment and can work effectively and proactively on cross-functional teams.

• Experience with HR systems: Workday ServiceNow Recognize System Cornerstone.

• Experience or practice in Systems Thinking and Coaching

• Basic understanding of MOS Principles Cell Operating System and record in A3/DMAIC is anadvantage.

Physical Job Requirements

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position but they are not an exhaustive list of all the required responsibilities and skills of this position.

Benefits & Compensation

Medtronic offers a competitive Salary and flexible Benefits Package
A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits resources and competitive compensation plans designed to support you at every career and life stage.

About Medtronic

We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.
Our Mission to alleviate pain restore health and extend life unites a global team of 95000 passionate people.
We are engineers at heart putting ambitious ideas to work to generate real solutions for real people. From the R&D lab to the factory floor to the conference room every one of us experiments creates builds improves and solves. We have the talent diverse perspectives and guts to engineer the extraordinary.

Learn more about our business mission and our commitment to diversity here