Institutional Grievance Officer Anson Correctional Institution
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Job Location:
Anson County, NC - USA
Monthly Salary:
Not Disclosed
Posted on:
18 hours ago
Vacancies:
1 Vacancy
Job Summary
Agency
Adult CorrectionDivision
COO - OperationsJob Classification Title
Program Coordinator II (NS)Position Number
Grade
NC10About Us
The NC Department of Adult Correction is one of the largest state agencies with more than 14000 employees. It is responsible for safeguarding and preserving lives and property through prevention protection and preparation as well as the care custody and supervision of all adults sentenced for violating North Carolina laws. This department includes state prisons with custody healthcare and facility operations staff as well as probation/parole officers who supervised sentenced people in the community. Other divisions include Administration Health Services Rehabilitation & Reentry Special Operations and the Post-Release Supervision & Parole Commission. We have a mission that matters!
Description of Work
This position reports to the Correctional Associate Warden at a multi-custody female correctional facility and will be responsible for coordinating and monitoring the grievance procedures in its entirety to ensure compliance with Department of Adult Correction policy. Other job responsibilities of this position include but are not limited to the following:1. Maintaining a computerized tracking system to maintain records of all grievances to ensure documentation is in place to comply with policy and legal requirements.
2. Monitoring the grievance program to ensure the process meets Department of Adult Correctional policy requirements.
3. Reviewing appeals and ensuring the process for review and notification is completed in accordance with policy.
4. Exercising judgment and discretion in applying all policy and procedures for the Administrative Remedy program.
5. Maintaining knowledge of the Administrative Remedy Procedures/Grievance Program and consult with staff and offenders to provide guidance in the resolution of concerns/issues.
6. Assisting with investigating grievance claims by researching and gathering facts for response to the offender.
7. Analyzing data and completing reports on grievances while demonstrating the ability to organize and complete work assignments with minimal guidance.
(Salary Range: $41655 - $72897)
Knowledge Skills and Abilities/Management Preferences
Effective July 1 2025 candidates now must meet the minimum qualifications of a position if they have the Minimum Education and Experience listed from the OSHR class specification as seen in the next section below. The Knowledge Skills and Abilities (KSAs) listed here in this section are now to be used as Management Preferencesand to be used to screen for theMOST QUALIFIEDpool of applicants.
Management Preferences
Documented knowledge of Prison Policies and Procedures and/or Facility Operations.
Documented knowledge of the offender classification process.
This is a REPOST. Previous applicants are still under consideration and do not need to reapply.
Please review your application carefully before submitting it and be sure to enter a detailed description in the EDUCATION & WORK EXPERIENCE & CERTIFICATES/LICENSES sections of your application. Remember toSAVEeach job entry and be thorough.Resumes are not accepted in lieu of an application.
This is afull-time position(40 hours per week) withState Benefitswith established working hours ofMonday-Friday 8am-5pmand may require working beyond normal work schedule to meet business need.
Note to Current State Employees:
The salary grade for this position is NC10. State employees are encouraged to apply for positions of interest even if the salary grade is the same as or lower than their current position. If selected for this position a new salary will be recalculated taking into consideration the quantity of relevant education and experience funding availability and internal equity. Based upon these factors a pay increase MAY result.
About Anson Correctional Institution:
Anson Correctional Institution houses female offenders in medium and close custody housing units. Anson CI offers a wide variety of educational vocational and training programs. Correction Enterprises operates the offender packaging operation at Anson a partnership with Union Supply Direct through the Prison Industry Enhancement Program (PIE). Family and friends can order a package of goods from a pre-approved shopping list to send to an offender. Orders are packaged by offenders and shipped quarterly.
Contact Information
If there are any questions about this posting other than your application status please contact Celeste Robinson at or by phone at . (Email is preferred and more efficient.)
Minimum Education and Experience
Some state job postings say you can qualify by an equivalent combination of education and experience. If that language appears below then you may qualify through EITHER years of education OR years of directly related experience OR a combination of both. See the Education and Experience Equivalency Guide for details.
Bachelors degree from appropriately accredited institution AND one year of experience related to the area of assignment; or an equivalent combination of training and experience.
EEO Statement
The State of North Carolina is an Equal Employment Opportunity Employer and dedicated to providing employees with a work environment free from all forms of unlawful employment discrimination harassment or retaliation. The state provides reasonable accommodation to employees and applicants with disabilities; known limitations related to pregnancy childbirth or related medical conditions; and for religious beliefs observances and practices.
Recruiter:
Celeste Renee RobinsonEmail:
Required Experience:
Unclear Seniority
Key Skills
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